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I have a smartparts sp15pcp digital picture viewer with keychain and I can not get mine to work at all? Any suggestions as to how to fix this problem?

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It works well in USB mode or not ?

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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I dont have the instructions to use my Smartparts SP15PCP viewer


If it came with a USB connecter plug that in first.
then a small screen should come up saying that it is connected to mount M or whatever USB link you put it in.
if it dosn't, go to computer, click on Devices with removable storage and you pocket keychain should be one of them. then drag and drop the pictures you want into the file.
to unplug, go to the bottum right hand toolbar and click the green arrow, then select "saftey remove"

May 28, 2009 | SmartParts (DC-MM306ATG-VP) Digital Photo...

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CD for hardware was broken


If you input the manufacturer and part number on google you should be able to come up with a download for the software... Often the manufacturers website will provide such things.

Dec 11, 2008 | SmartParts (DC-MM306ATG-VP) Digital Photo...

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Digital Photo Keychain--Can't Find Pictures within photo viewer's file manager to load


That's the folder for the Windows Photo Gallery program. Your own photos will be in "My Pictures", "Pictures", or wherever your photo software put them.

Oct 18, 2008 | Photography

3 Answers

My digital photo keychain album


My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.

IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.

Jan 14, 2008 | Digital Products Monaco Ezcolor Photo...

3 Answers

Innovage Digital Phot Keychain


I was a little frustrated reading the above...being a PC user....this apparently works well for Mac users.

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Dec 22, 2007 | Tao 89811-PB1 Digital Picture Keychain

3 Answers

Digital photo key chain problems


Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Dec 21, 2007 | Tao 89811-PB1 Digital Picture Keychain

1 Answer

Innovage digital keychain viewer


The software doesn't use the "My Documents" shortcut, so it doesn't open in the "My Documents" directory in which "My Pictures" usually resides. The file browser opens, by default, to the program directory (C:\Program Files\Photo Viewer). Simply use the explorer tools to go "up" to C:\ (the root directory), then find the directory "My Documents" and within that "My Pictures"

Nov 24, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

45 Answers

Digital photo keychain


Anybody know how this unit turns on? I hold the ON button down for MORE than 3 sconds, but the unit does not come on...HELP!!!

Sep 02, 2007 | Innovage Shift3 MP3 Player

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