If your phone is a Cingular or AT&T branded Sony Ericsson Z525 and your Smart chip is from another cell company, you might have to get your phone unlocked. If it is from another AT&T phone, it should fit right in and power up. I know this might sound dumb, but always be sure the words "smartchip" are facing out with the little corner notch on the chip in the upper left when looking at the back of the phone. Hope this helps. -Mike
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Cut a small piece of cardboard or credit card plastic similar in shape to -- but just a bit smaller than -- the smart chip. Place the piece on top of the smart chip. Simultaneously slide both the smart chip and the piece of cardboard/plastic into the smart chip slot. Make certain you are inserting the smart chip with the proper end inserted first and with the contacts uncovered by the extra piece (On the LG Vu, the smart chip contacts will face down and the missing corner will be showing on the outside of the slot when the card is inserted properly.). If that doesn't do the trick -- see your cell phone provider and/or get a new phone.
Insert SIM card means that the SIM is not seated correctly. It may not be locked into place and got jostled around when you plugged the phone into power. This message would not relate to a battery going dead, only to the device not recognizing the SIM card and that would only be if the SIM was not activated (which you know that it is active) or if it is not properly seated (locked down, etc.). Make sure that the SIM is properly seated (look at the manual to be sure) and then you should be okay. If this is not the case, and the SIM is properly seated, then the device is defective, broken or the unlocking caused faulty errors.
attempt to take the SIM card out and gently wipe it off (pay especial detail to the copper connectors on the under-side.) after that, give a gentle blow to the recieving area for the sim on the phone and place the sim back in the phone, power up, and hopefully this problem will be solved. this issue occurs often to myself and this seems to be a very simple solution.
You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.