Question about Curtis CMD5000 DVD Player

1 Answer

Disc does not spin/struggles to spin

The player works once in a while. If it can get the disc going, it will play and work fine for awhile, but partway through the movie it will freeze, and then I have to start over.

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  • Daniel Lubbersen Apr 16, 2007

    Read the title. The issue is that the disc has alot of trouble spinning.

  • Daniel Lubbersen Apr 16, 2007

    Thanks, but Techman knew what the problem was, thanks anyway!

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  • 56 Answers

If the relevant problem only occurs while watching a DVD movie, and everything is fine besides this (i.e. if the device lets you listen to an Audio CD without creating any problem) the problem might be related to the buffer. Because it simply needs larger available space of RAM to use when spinning a DVD compared to a CD. In my opinion, the problem of your DVD player is derived from a buffer underrun state. If I am right, there is nothing to do! Unfortunately, I have to say that if it was a computer , I would easily suggest that you upgrade your RAM. But, sorry..

Posted on Apr 16, 2007

  • dark side
    dark side Apr 16, 2007

    Sorry:) That's as much as I can guess. If you need further support, send it to me:)

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If the DVD do not spins inside the playere, this type of fault can occur. Open the top cover of the player and insert a dvd. See whether it spins inside or not. If not, replace the motor that spins the disc inside. This motor is known as Sled motor.
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Your DVD player is having an issue with the spindle motor (the thing that spins the DVD around). The following solution works for most people, and you should only have to do this once.

  1. Unplug the DVD player.
  2. Take the cover off.
  3. Place a disc on the spindle.
  4. Put a little pressure on the disc (so it doesn't slip) and spin it around a few times.
  5. Remove the disc, reassemble, and plug back in.
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I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.

After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.

Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.

I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!

I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.

I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).

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