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Hi, my mouse work fine since pressed simultaneously the buttons of the mouse and the receiver. Previously, I had disarm the receiver, but all was fine, so I'd arm again the receiver and plug to laptop; I'd press both buttons and mouse work. For any reasson, mouse and receiver lost conection and is necessary re-establish comunication pressed both buttons. I hope my experience (my case) to be useful to someone.
I had the same problem till I discovered there are two buttons (not just one) you have to push to re-link the mouse and the USB receiver. Plug the little receiver in, push the tiny "connect" circle on the receiver (which is actually a button I guess), then wait for the red light to start blinking. Then press the little link button on the bottom of the mouse.
Have you tried changing the port in which the USB wireless receiver is plugged?
Or is the receiver internal to the notebook?
If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.
If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.
If that's the case, try plugging another USB device into the machine and see if it works properly.
If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.
Try disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud
The GE mouse came with a Receiver that goes into a USB port after the CD software program is installed. During installation the program will ask you to plug in the receiver into a USB port. This is when to do so. Then it should work properly.