Question about Fuji FinePix S304 Digital Camera

39 Answers

Fuji Zoom Error Message

I bought this camera two years ago, and now it doesn't work and the display shows "Zoom Error". When I try to take a picture, the zoom mechanism appears to be stuck. I can't afford to replace it know and I really want to take some pictures in my dauther's birthday in May. I'd really appreciate any help you can give. This zoom error problem is really annoying. Thank You for this lovely site! Ronald

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  • 15 more comments 
  • mfd117 Feb 24, 2008

    I want to know what the telephone repair trick is.

  • Anonymous Mar 15, 2008

    I have a Fuji Finepix A340 digital camera. After taking a picture , the zoom is stuck up and it does not pop down. Zoom error is shown on its monitor.

    However, please assist to solve the Zoom error problems.

  • Anonymous Jul 04, 2008

    sand in camera zoom now will not move in or out

  • ted78 Aug 24, 2008

    Fujifim finepIX A7AA "zoom error" zoom lens sutck in out position

  • polhms Sep 05, 2008

    m camara show the zoom problem please help

  • Anonymous Sep 09, 2008

    Thanks! You saved my daughter's camera. I only had to tap it gently, but was afraid to until your encouragement.

  • Anonymous Sep 15, 2008

    I had the finepix 2800 zoom for many years, no problems until now.

    The lens does not come out on power up, and it displays the zoom error.


  • Alexandra_84 Jan 01, 2009

    the display shows "Zoom Error".
    When I try to take a picture, the zoom mechanism appears to be stuck.

  • Anonymous Jan 27, 2009

    ive had the same problem, had it atleast 2 weeks as a christmas gift and wanted to take a photo and it came up ''zoom error'' and the camera lenz was stuck inside!

  • Anonymous Jan 29, 2009

    whats the trick??

  • Anonymous Feb 26, 2009

    Thank you so much for the idea of the ol' telephone fix, worked like a charm, I was so sad I thought my camera was broken for ever. I was scared to drop it, but once i did it started working again! AMAZING!

  • admiralboner Mar 10, 2009

    Telephone trick didn't work for me. I opened her up and got to the rotating barrel to find that the positioning grooves had worn through in 2 places and the thing got caught up on that.
    The solution was the bin. Don't buy a Fuji zoom camera unless it is a manual zoom!

  • CamGirl25 Mar 12, 2009

    well it does the Zoom Error and Focus Error. The zoom lens doesnt retract. And its a FujiFilm f20. I'm 16 and cant replace it or fix it because i dont have enough money....so im really annoyed.

  • Anonymous Mar 27, 2009





    what is the telephone trick





  • mefisto Mar 31, 2009

    Telephone trick worked, it was my birthday last saterday and my son and his girlfriend suprised me with a party, when they took my camera to take some pictures it didn't do a thing. I charged the batteries and i first got an focus error and then a zoom error. After the telephone trick the lens came out but stil makes a noise when zooming in or out.

  • amccombs May 11, 2010

    I liked lizK76 pictures on #10, however I cannot figure out how to take out the pcb boards. I have a Fuji S7000 and I also have Focus Error. I think the lens needs to be replaced because it wiggles, if it ever comes out. What is the telephone trick? Just to slam the camera on the table? Where did it get that name from?

  • Drbob Bobby
    Drbob Bobby May 10, 2014

    hit the lens 3 or 4 times gentle-hard. on the bed, palm of the hand, against a book. whack it. turn it on off. whack it three four times. it worked on mine.

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39 Answers

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Ronald, There is no easy fix, you?ll have either disassemble and get dirty, or take to an authorized repair person. This zoom error problem is usually caused due to dirt or dust in the zoom mechanism. If you think you can handle disassembling the camera then grab a set of gentile screwdrivers and follow these instructions: You will have to remove a few circuit boards in order to get to the zoom mechanism.

Posted on Apr 16, 2007

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  • Elizabeth Kramer
    Elizabeth Kramer Apr 16, 2007

    Remove the zoom mechanism:

  • Elizabeth Kramer
    Elizabeth Kramer Apr 16, 2007

    And the gear box:

  • Elizabeth Kramer
    Elizabeth Kramer Apr 16, 2007

    You?ll need to disassemble the gearbox, make your self a drawing or (if you have another camera) take pictures of every step of the disassembly in order to remember how to reassemble it correctly!

    Place it on a clean table and under a strong light and carefully disassemble:

  • Elizabeth Kramer
    Elizabeth Kramer Apr 16, 2007

    You should notice some small particles of dirt (sand or grit) on the tiny gears, in my experience most ?zoom error? problems are caused by a small grain of sand. preventing the gearbox from turning smoothly.

    Carefully Scrape the dirt off with a small clean brush or even a screwdriver and re-assemble the camera.


    Once you put it back together the zoom error should be gonna!

    Good Luck
    leave a comment if you have any questions and tell us how it went!


    LIZ!

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I cant believe that trick worked. Awesome, now I can take pics and prove to my friend that I made out with a big 'un.

Posted on Jul 08, 2008

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Try pushing the lens downward, and apply a gentle force pushing and pulling the loens while the camera is still turned on. Then turn it off and on again and again. Making sure that the lens moves outward and inward. At first it won't move. apply a gentle force. and your problem will be fixed.

Posted on Dec 14, 2008

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Used the "Telephone Trick" as posted on this site on my 2800. I figured nothing ventured nothing gained as it is my backup Fuji. After about 5 minutes of fine tuning using this method the camera was as good as new. Thanks!

Posted on Jan 23, 2008

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This happened with my Fuji J50 camera. I put the camera in its pocket while it working fine, then come back to use it to find this error. It can't take pictures or doing anythig, it will shut down immediately after starting ang displaying this error. I noticed that it opens the lens at half zoom so I tried to pull the lens, the first try failed but in the second I could pull it. When shutting down the lens still opened!!! Then I started the camera again and shut down it with pushing the lens. After that I started the camera and shut down it and all things okay. Try this :)

Posted on May 22, 2010

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It snowed here in Mississippi last weekend and I used my son's Fujifilm FinePix A400 to take our snow pictures. I thought it must have gotten wet inside the lens and didn't know what to do. I just used the telephone trick and it worked. Wow! Thanks for a super easy great solution. I LOVE THE INTERNET!!!

Posted on Jan 25, 2008

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Hi! my sister dropped my finepix onto the floor, and when i picked it up, the lenses were all out of place. so i just moved them around. so now the problem is solved. the zoom error is fixed, trouble is the lenses dont ¨push back in¨. any tips?

Posted on Apr 23, 2008

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I'm having trouble with my fuji finepix j40 i tried the telephone trick but i'm scared about hiting it harder i'm only 13 and i don't have any money to buy a new one !! Any help !

Posted on Jul 28, 2010

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Fuji S7000 'zoom error' remedy.
Before you start to do anything make a tiny mark on the outer ring (not the focus ring). that lines up with the bottom screw. This is for ease of reassembly, making sure that the holes are lined up exactly to accept the screws again.
Leave the FULLY CHARGED batteries IN!
You will need a set of watchmakers screwdrivers, a white sheet and a steady hand.
Cover your table with the sheet, 'cos its clean and easier to find things when you need them. OK now the scarey bit..(naaaah!)
As you look at your camera, you will see 3 tiny screws on the casing closest to the focus ring in the 2, 6 and 10 o'clock positions if you look head head on.
Using a CORRECT! size screwdriver gently remove all 3 and keep SAFE.
LAY THE CAMERA ON ITS BACK (LENS UP)!
Don't want any bits dropping out do we?
Now with a thin FLAT headed screwdriver, gently remove the focus ring and assembly by gently teasing behind the focus ring all the way around bit by bit.
The 3 part unit can then be easily removed. This is made up of the focus ring, a white crown wheel and the outer (top) ring.
See the cut out part on the main part?, this goes over the little black gear wheel that the focus ring turns. For clearance.
Gently clean around the area.
If the lens is out you should be able to gently wiggle it back into its correct seating. Try turning the camera on and off a few times and you will hear the welcome sound as the lens pops in and out.
Before you reassemble test all the focusing as if you were going to take a picture. Switch off.
Reassembling....
Take the batteries OUT!
Turn on its back again and put the focus ring (White gear inside) and very gently lining up with your marks to line up screws tap in the large outer ring. Tap very gently (with an ordinary wooden screwdriver handle, wrapped with cloth). around the ring in a circular motion so as to keep things level. If all goes well it should all be easy-peasy providing you are lined up correctly. If not gently tease out the ring again and turn slightly until lined up again.
I took 3 goes.
Re-insert the screws (dont over tighten), your not putting a car engine together!
Test and test again.
BINGO! problem solved..... it worked for me. Yipee!

Delboy:

Posted on Jul 17, 2008

  • Jeralolu Dec 24, 2011

    It is complicated , I tried the old telephone trick and it worked perfectly !

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Thank you so much, lizK76. Your post gave me the guidance and courage to take apart my own Fuji S304 after I got the dreaded "Zoom Error" after a weekend at the sand dunes... I tried the "telephone trick" but it didn't make a difference. Last night I **carefully** took everything apart and cleaned the sand off, but when I put it all back together, the camera was completely dead. I double checked that all the circuit boards and bands were connected, and put fresh batteries in, but still nothing. I'm wondering if this is really the end... any tips would be greatly appreciated! Thank you! Kathleen

Posted on Sep 27, 2007

  • Jeralolu Dec 24, 2011

    Try once again the old telephone trick , maybe you should be patient because that trick really works

×

I am SO AMAZED...telephone repair trick worked! Thanks!

Posted on Aug 23, 2007

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HAHAHA incredible, was worried about new J50 had for 4 weeks and a "zoom error" appeared. came to post and everyone said the "telephone repair trick" well I didn't want to do it but seemed the best solution.... well it worked like a charm

Thx everyone

Kevin

Posted on Jul 31, 2008

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I had this problem with my Fujifilm E900 under warranty, and Fuji replaced the zoom mechanism. Nine months later, this past weekend, the same problem occurred. I appear to have solved it by gently but persistently wiggling the lens into a fully zoomed-out position, applying silicone spray to the lens barrel such that some of it dripped down into the space between the lens and the camera body and between the two parts of the lens barrel, and then repeatedly turning the camera on and off, wiggling the lens barrel, until it began to move freely again. Then I zoomed in and out until the silicone spray appeared to be dry. So far, I've tried zooming it in and out about 50 times in a row, with no problems. The clue, to me, that this might work is that the spray initially seeme to make the problem worse. That meant it was getting to the gear mechanism. Once the solvent part of the spray dried, it wall worked smoothly.

Posted on Jun 26, 2007

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Totally despaired- zoom error, lens locked . lens absolutely locked. found this site, pushed the lens, screwed the lens etc, hit it 3 or 4 times. like lazarus, joyfully, it started working again. falling in love with it all over again now. whoever sussed that out= thanks a million.

Posted on May 10, 2014

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@trina_47561 did you ever find a way to fix the finepixz10fd? i have the same camera, and i don't know what to do >_< contact me at charmed102695@Yahoo.com with any suggestions.

Posted on Jun 21, 2010

  • CHARMED10269 Jun 21, 2010

    @trina_47561 did you ever find a way to fix the finepixz10fd? i have the
    same camera, and i don't know what to do >_< contact me at
    charmed102695@Yahoo.com with any suggestions.


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Omg the telephone repair trick worked!!! It took me about 25 slams though so don't lose hope!! Maybe im weak :/ bahaha

Posted on May 10, 2010

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I just read the telephone trick and i tried a few times and nothing

then i thought i am probably not hitting it hard enough, and it is not working so what have i lost

so i hit it harder on a chair, some minor scratches
then i could hear it was trying to work and moved a little

so i did it again

slam

on it goes and it is working

Posted on Oct 14, 2008

I just moved on exchange accross the world and I have a FinpixF50fd and I was uber depending on it for documenting my trip. My lense wont come out. I tried the telephone trick but NOTHING.
Please help me.

Posted on Oct 01, 2008

I were desperate cuz my s1000 have only two weeks of using, i've just hitted the camera with a book for a minute and when i turned on the camera the lens came out!!

Posted on Sep 01, 2008

I can't believe it-I just slammed the side of lense against my counter top and it is fixed. thank you internet!!! Just saved me $200!!!! :)

Posted on Aug 21, 2008

Telephone trick guy is awesome. I bought a digicam for my daughter and it had a cracked screen. Store would not take it back because they said it could have been my fault. I took out my old fuji after reading this post, beat it, and it works. One happy 8 year old.


Posted on Jul 21, 2008

  • dickr1 Oct 03, 2010

    I had the zoom error problem!!
    Honestly, I could not believe it when I read the posts above. The telephone trick??? Yeah right. It worked. A few hard smaks on lens and 3 sides and hey presto, it started working again. AMAZING! I now have a very happy 11 year old.
    Thanks

×

The telephone trick actually works thanks a lot guys. i have a Fujifilm Finepix F1000

Posted on Jun 15, 2008

Weerwtewergwsegrwse

Posted on May 26, 2008

Thanks everyone,

telephone repair trick is the ultimate.

Posted on May 17, 2008

Omg...it worked!!!!! i spend so much time looking for a store that would fix this problem...they also suggested i buy a new camera because the repairing is really expensive..but after reading this i slammed my camera 5-6 times on the bed...first it didn't work..but while i did it couple of times it finally worked..omg i can't believe it...i m soo happy...i would suggest everyone who have this problem to try this...btw i have finpix f460...and i don't even know why it had this problem :s

Posted on Apr 22, 2008

Hello everyone else - worked for me too - I banged it against a japanese looking book just for good measure, came back to life like lazarus. Cheers for the advise

Posted on Apr 02, 2008

The old telephone trick is very usefull.... i slamed it twice and its ok..not bad. huhuhu

Posted on Feb 27, 2008

OMG You just saved me! I am on holiday in Thailand and experienced the zoom error - frankly not pleased as I would have no pictures! I was pretty sure the camera is full of sand inside but there is no shop here that would fix it and I could not manage to do it myself. Well the Old Telephone Repair trick worked - I was pretty sceptical about it! But it worked!

Posted on Feb 13, 2008

I have just encountered the same problem with my Fuji A600. The Zoom froze half way out. I simply tapped it with a little bit of force a few times and the zoom retracted and all is well again with the camera. I would recommend trying this first before opening up.

Lorraine

Posted on Jan 08, 2008

Perfect, it worked on my Olympus IR-300. Thanks a million..........I am soooooooo happy

Posted on Jan 03, 2008

I just tried slamming my FinePix A310 against a book a couple of times, switched it on and it works! Haha. =) Thanks guys.

Posted on Oct 09, 2007

Telephone repair trick confirmed. THANK YOU!

Posted on Jul 24, 2007

The "Old Telephone Repair" trick works. Just did it. I'm quite baffled because it didn't seem like a very credible way of fixing something, but it did. Quite well, actually. Maybe we can fix all delicate electronics by giving them a little more authority. Thanks for that brutal solution!

Posted on Jul 04, 2007

Haha... I've used that old Telephone Repair Trick on a lot of other things besides phones & cameras. My camera had the zoom error message as well. I slammed it on the lens side then I removed the batteries and wiped them off. I put them back in, and problem solved!

Posted on May 20, 2007

  • Jeralolu Dec 24, 2011

    That old telephone repair trick is great, it worked with my fujifilm camera , it has also

  • Jeralolu Dec 24, 2011

    A zoom error

×

Hi, I have had three fugifilm cameras. The last one had zoom errors, I could not afford the fix, so I used my old Telephone Repair Trick. I slammed it forcefully against a hard object. When I slammed it on the lens side, the problem went away. I have done this twice on two different fujifilm cameras. It worked both times. Joseph

Posted on May 18, 2007

  • Jeralolu Dec 24, 2011

    I Also dos the same , it worked perfectly!! Thanks!!

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Wow, if only I had slammed my FinePix Z1 camera on my hand a month ago, I could have actually used it. I can't believe this worked!

Posted on Oct 28, 2008

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Telephone trick still works THANKS!!

Posted on Dec 24, 2010

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Dueiy@yahoo.com $10 step by step instructions to fix lens problems on fuji finepix A345, A360 series.

Posted on Jan 04, 2009

  • Jeralolu Dec 24, 2011

    No sirve

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My FinePix z10fd has the same problem. I can't get it to work! Any ideas on how to fix it?

Posted on Jun 12, 2008

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Posted on Jan 02, 2017

lock123
  • 6831 Answers

SOURCE: Fuji Zoom Error Message

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

otacon
  • 1944 Answers

SOURCE: Fuji Zoom Error Message

Hi,

Here is someone selling the full service repair manual for the a500 for 5$. I coultn't find it anywhere online for donwload but I will keep looking...

Posted on Dec 19, 2007

  • 3 Answers

SOURCE: Fuji Zoom Error Message

jst push it back in what eles is the camera going to be used for if you dont use it becuase its broken it not a big loss if it breaks.

Posted on Nov 14, 2008

lock123
  • 6831 Answers

SOURCE: Fuji Zoom Error Message

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Oct 07, 2010

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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Fuji Zoom Error Message


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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I saw another post in this forum were someone suggest banging it on a table a couple times, not to hard that you'd dent it but a good enough bang. Worked like a charm! I tried the trigger and slide method but while the error message went away the zoom wouldn't focus. Try banging it, it sounds bad but it worked wonders!

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Feb 17, 2008 | Fuji FinePix A345 Digital Camera

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