Question about HP Pavilion IQ506 22" TouchSmart PC PC Notebook

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HP IQ506 losses wireless connection woken from sleep mode

I have a D-Link wireless router that I've been using for years. My new HP IQ506 and new HP C4599 wireless printer work fine until I put the PC to sleep. When I awaken the computer I loose internet connectivity. Connectivity can be reestablished by restarting the machine but this awkward. Hp had me go into the device manaager, Network adapters, 802.11 wireless lan card, power management tab. The first technician had me disallow letting the computer shut down the device to save power. This did nothing. The second technician had me enable the computer to turn off device. This made no sense and sure enough, the computer shut down the card even if it was already up. I 've reset it back to disallow the computer to turn off the card but I'm right back to where I started. Is there a way to reactivate the card after sleep mode shuts it down without restarting the computer. HP support tells me this isn't but given the conflicting advice I've gotten from them I'm not at all sure. Any help would be greatly appreciated. Thanks.

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Posted on Feb 17, 2009

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Well, my solution has worked six consecutive times so MAYBE, JUST MAYBE, this is the final fix. At any rate I went into the Device manager, network adaptor card, 802.11 wireless card and then the advanced tab. Here I found the the Carrier Detect disabled so I enabled it. I also went to the power saving mode on the same property list and set the value to CAM (Constantly Awake). As mentioned, I have put the machine to sleep six times since the change and all six time it reawakens with the network card enabled. You have to wait a about a minute once the system is back up for it to connect to the internet but it does so flawlessly. By the way, before I went to the Adavanced tab I hit the tab called General and it told me "The device is working properly". I'm not sure what this mean when in fact it could not see the network. I just ignored it.

I don't know if my making these setting changes will affect anything else but if you know that they will please notify me. So far, so good.

PS: HP support didn't seem to know anything about this. Neither the PC people or the printer people seemed to know about network issues. I like the machine quite a bit but the support left me cold.

Posted on Dec 26, 2008

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