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Posted on Jan 02, 2017
SOURCE: Plays CDs but not DVDs
Melisha, I had a similiar problem. Go into the onscreen menu with the remote using the "ACTION" button on the bottom left of the remote. Using the arrow keys in the center of the remote, move to the menu for the audio processing. It will have menu items for DTS, Dolby Digital etc. Change the menu parameters for the "Down conversion" to "yes", get out of the menu mode and see if your DVD works again. If not, make sure there is no DVD or CD in the player, and press the "open/close", "pause" and the double left pointing arrow buttons all at the same time for about 5 seconds until the display on the DVD player says "INITIALIZE". This resets your machine. I hope this helps you.
Posted on Mar 22, 2007
Hello I was looking to try and help you with your DVD player, we will start by loading a music cd store purchased, no burned cds please, if the cd loads and plays then your dvd player is either out of adjustment or going bad, most dvd players, i have worked on, will load and play a music cd, but will show loading errors when trying DVD's. If the music cd dosen't load then there could be an issue with the drive or tray. If the music cd plays just fine, then your laser is either out of adjustment or going bad. You can call the manufacuter to see if there is a process for resetting the DVD player, not all DVD players have this option, if resetting the DVD player dosen't work, but music cd's do then your laser lens is dirty or going bad. At this point you have three options 1) Take it to a repair shop, 2) Get an new one, 3) Get your hands dirty if your really handy and know what your doing to clean and replace the laser. I hope I can be of further assitance and I look forward to helping in the future, Thank You and have a nice day.
Posted on Jan 14, 2009
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