Question about Pacific Image PrimeFilm 1800 Film Scanner

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PF 1800 Scanner Silver--not scanning porperly

I have had this scanner for a few years--it was working fine when I used it about 2 weeks ago. Today it pre scans/scans a slide--the mechanism is moving over the slide--but the resulting image in a completely white box. I reset all of the settings and then I dumped and reloaded the software but that didn't solve the problem. When I look inside I can see the low purple light  so I think the bulb is still working. 
Any suggestions? Thanks Loren

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  • loren76 Dec 26, 2008

    I took the lid off the scanner and blew it off with air. Then I put it back together and ran it--with the front portion of the cover up. I could see that the front lid was moving over the slide but the resulting image  blank.

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The scanner assembly is getting blocked somewhere internally due to dust collected in the assebly.or it can be due to any of the wire internally gone loose or cut slightly so this problem.

Posted on Dec 25, 2008

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