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firstly be more helpfull on the type of box you have if you have loaded the latest firmware or not is it a cable box terrestrial box or sattelite box this info is most helpfull when trying to answer these questions step 1 you must first down load the latest firmware for the box you have if you download the wrong firmware you will corrupt the box or what they term as brick it step 2 after you have down loaded the firmware connect the box to your tv set and aerial/cable/dish these are connected with what are commonly known as F fittings step 3 scan your box you should have a manuall to explain how to do this for the box you are useing step 4 after you have completed the scan you must turn the emu on .on the box you are scanning step5 example if it is the boxT you scanned go to menu press 1570 this then opens a hidden menu on the very bottom you will see key emu left or right press on the > < to turn the emu on after you turn the emu on press exit exit back to main screen you should at this stage have everything working if not redo step 2 on again HINT if you cannot access the hidden menu then you have not installed the latest firmware you cannot access the emu without the firmware been loaded first right hopefully you have all this done and you have your channels happy viewing last hints for you BOX T access code is 1570 .. EUROVOX access code is 1969 ...DIGIVOX code is 1004 now hope this helps