Question about Rio Carbon MP3 Player

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Rio carbon is saying upgrader and then i reset it and plugged it to my computer and now it says on the screen writting...reading... idle. then i try uploading music and it says to switch to or retry.

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  • vortexvr85 Dec 27, 2008

    so I did that but now it's stuck saying restarting. So after I waited 2 hours I reset it and did the same process and yet again it's saying restarting on the screen and just don't know what to do?

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  • Rio Master
  • 1,800 Answers

U have to upgrade the firmwxare of ur unit u can perform that while downloading the utilty from the main support page .

Posted on Dec 25, 2008

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Rio carbon player does not start it reads UPGRADER. I tried resetting needle in hole but still reads UPGRADER


try puting a cf card in it or look up problem on google if this doesnt help hold in menu and power for 4 seconds see if this helps in undoing the upgrader message if not try connecting it to a windows pc with xp or 7

Aug 13, 2011 | Rio Carbon MP3 Player

1 Answer

My rio carbon says upgrader and won't switch on any help thanks


http://www.digitalnetworksna.com/support/rio/product.asp?prodID=215

Go here and download the firmware.

First Reset your player, Do not turn back on. Plug it into your usb cable. Download your updates then run them.

Do not touch your player till your done.

It worked for me. Right now it started to charge. I

I went here for a solution. Then ended up providing one. He he he. Good Luck.

Nov 25, 2008 | Rio Carbon MP3 Player

1 Answer

Keeps Freezing


Welcome to the world of Microsoft Windows Updates - late 2007-early 2008. Ever since the mid-Novemebr Windows Updates, there have a been a rash of problems with players that worked just fine previously. The protocol before was that every mp3 player was an MSD or Mass-Storage Device. Now the protocol is that most players have to be a MTP or media transfer protocol device.

Try resetting the device by inserting a small #1 paperclip into the reset hole. Hold it in for a good 15 to 20 seconds - the player will shut off and then power up again.

When you say that the firmware upgrade failed, did it fail to upgrade the firmware, or did the firmware upgrade fail to resolve the freezing issue? I know for a fact that the firmware upgrade is good on the website.

As far as the computer not recognizing the device, I have often found that restarting the computer rather than the player will resolve the issue. In fact, I had more trouble with my Rio back in 2005 than I do now. In those early days, I was always restarting my computer over and over to get it to read.

Let me know if you have continued problems.

-Tha Mp3 Doctor

Feb 04, 2008 | Rio Carbon MP3 Player

1 Answer

Freezing when turning on


U will have broken your hard drive...

try replacing it with CF card

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

Mowcius

Nov 20, 2007 | Rio Carbon MP3 Player

1 Answer

Rio Carbon stuck "WRITING"


The writing message may appear for a good forty minutes after completing the firmware upgrade - make sure your player is fully charged and just let it sit for an hour on that writing status - it will stop eventually.

Sep 10, 2007 | Rio Carbon MP3 Player

1 Answer

Rio carbon saying "upgreader"


im not sure it'll help but something told me when mine said the same thing that the device needed a new driver. what ever that is.

Apr 10, 2007 | Rio Carbon MP3 Player

5 Answers

My Rio says upgrader when I turn it on


UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA

Feb 14, 2007 | Rio Forge Sport Digital Media Player

1 Answer

Rio Carbon


You will have broken the hard drive,

Try replacing it with a CF card,

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

Mowcius

Jan 28, 2007 | Rio Carbon MP3 Player

1 Answer

What does upgrader mean


You may have broken the hard drive,

Try replacing it with a CF card,

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

Mowcius

Jan 17, 2007 | Rio Carbon MP3 Player

2 Answers

Rio Carbon upgrade problems


Sorry dude, with the hard drive clicking you are probably looking at a toasted drive or controller chip. When you get the 'upgrader' screen the device cannot get information from the drive. Your best bet is to remove the drive and try it in another device such as a digital camera or a PDA with a slot. The average life of these devices seems to be about 2 months, with a (very) few people eeking out a year or so. Most of the time the volume control breaks, or cycles, or the drive interface craps out ('upgrader' screen)

Dec 09, 2006 | Rio Carbon MP3 Player

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