Question about Logitech Quickcam Chat Webcam

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When I skype my parents, I can see them but they can't see me. We both have the same camera, and it used to work, but since I reinstalled my operating system now they can't see me. I did reinstall my Quickcam program so I know it's not that.

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  • hollyaloha Dec 27, 2008

    It didn't fix my problem, which I did fix with another solution but I think it will help with the clarity - thank you.

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Be sure to go to logitech's website and download the latest drivers, search for your model of camera

Posted on Dec 26, 2008

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First uninstall your skype and then reinstall the skype software again.If you still face the same problem then reinstalling your webcamera software/driver will fix this issue.

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Go to this site and select your camera image and click on it.

http://support.creative.com/Products/Products.aspx?catid=218
When you get to the next window, there is the download for your camera.
Download drivers and then do this.
Probably has corrupt driver.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
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Probably has corrupt driver.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

Hope this helps. Bud

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Normal 0 Did you disconnect it the camera from the USB port for any reason. Once you successfully install the web cam, DO NOT unplug it from the USB Port as it will cause the drivers to be corrupt and render the camera unusable.
Do this:
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
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After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger
  1. On the VIM sign-in window click on Edit.

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1 Answer

When I skype, I can see them but they can't see me.


In Skype, go to Tools | Options | Video Settings to set up the camera.

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Well the thing is with Digital Camera If there is lots going on (on the computer) your other program might interfer
1st end all processes that might have anything to do with the camera or that may be using any of its features, I would retart your computer as well
If you still have any issue uninstall and reinstall the drivers for the camera.

Good Luck
- John -

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