Question about Apple iPod nano

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New iPod Nano 4G won't connect to iTunes.

When plugged in the computer and iTunes doesn't recognize it, and when it does recognize it, it isn't the right iPod.

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  • Apple Expert
  • 250 Answers

Hi Paige,

  • First reset the device by pressing and holding Menu & Select till the apple symbol appears
  • Next check the USB port on both the PC and ipod are clear of dust etc.
  • Download and install the latest iTunes from the Apple site.
  • Connect the ipod to a USB port directly on the back of your PC (ie, not a USB hub or keyboard etc.)
  • If iTunes recognises it (properly or improperly) and suggests an ipod software update, do this.
  • On the main ipod page of iTunes press the restore button and choose the bottom option (if it gives you any) to restore the ipod to manufacturers settings.
  • After a couple of restarts once its done it should be fine.
All the best
Sean
PiDigital

Posted on Dec 26, 2008

3 Suggested Answers

beck23
  • 2 Answers

SOURCE: ipod nano 4g

i think
i can solve your problem if u follow these steps:
1connect the device to your com
2.right click on ur device and format it
and then again connect it
tat will solve ur prob
i have the smae prob now it solved

Posted on Dec 31, 2007

  • 5 Answers

SOURCE: itunes does not recognize my ipod nano 4g

try reseting it by pressing menu and center until the apple logo pops up

Posted on Jan 18, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Install the drivers for your ipod specified. Try changing the USB cord as next solution.
Dont forgrt to rate this

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