HP Compaq Presario SR1720NX (EL435AA) PC Desktop Logo

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Posted on Dec 25, 2008
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Stuck on Compaq Screen and keyboard dead

Left computer on overnight. Came back to frozen screen...pointer that wouldn't move. Couldn't hard reboot. Unplugged and replugged. Now it is stuck on the Compaq screen. Can't reboot or get into bios because keyboard not responding now. When I unplug keyboard and plug back in, lights flash once on keyboard and then it goes off again. This computer is one year old and I've never had a problem with it before.

  • 2 more comments 
  • ozfamily4 Dec 27, 2008

    Took it to geeksquad and they said the motherboard was out....but they weren't for sure about it. I think it's probably not worth the parts to have it repaired. thanks for your response.

  • Anonymous May 04, 2009

    Same exact problem here with a Compaq, turned out to be a bad motherboard. (Someone threw it out, said it sat outside all winter, lol)
    Still salvaged 3000AMD cpu, HD, DVD burner, PS, Ram, and a nice case, heh.

  • Anonymous May 11, 2010

    is it booting up from the cd

  • Anonymous May 11, 2010

    Did you have any storms or powerr surges that you know of?

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  • Master 948 Answers
  • Posted on Dec 26, 2008
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I would take the cover off and reseat the memory, video card, and processor. Make sure your fan(s) are working too, and blow any dust out of it if you see a lot of build up.

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