Question about Microsoft Windows Vista Ultimate Edition

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Message displays: Windows has closed this program. But not closed

The message window is entitled: Data Execution Prevention - Microsoft Windows

Within the window, the message says "To help protect your computer, Windows has closed this program."

It also says: Name: Windows Explorer; Publisher: Microsoft Corporation

There is a "Close Message" button.

Clicking on the button deletes the message and then redisplays it.

Having the window display does not seem to affect the operation of my computer. I can still run all my software. I can still send and receive email. I can still download and interact with the internet.

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  • morrisslerko Dec 26, 2008

    The problem has existed for a couple of months. I have two monitors so at startup I just move the message box to the secondary monitor and push it so far to the bottom of the screen that it almost doesn't show. With it out of the way, I am able to continue normal operations.

    Other than having to deal with the message box when I power up the computer, the biggest problem is that there is a tab at the bottom of the primary screen that says "Data Execution Prevention." It takes up space there and compresses the names of other programs that I have running.

    Occasionally I get two of those "Data Execution Prevention" message boxes and two tabs at the bottom of the primary screen. When that happens, I just move both message boxes to the bottom of the secondary screen and continue with normal operations.

    To answer ebelingbl's questions:

    I cannot remember any programs I have installed or uninstalled during the past few months when this DEP message box has appeared.

    I do have F-Secure antivirus software running. It has been more than a year since I installed it. I would have thought my license would have run out by now, but I got an F-Secure message that I was trying to send an email with a bad attachment (a photograph), so I guess it is still running. I have not received any request to renew.

    Before I paid for and installed F-Secure over a year ago, I paid for and attempted to install something called ZoneAlarm. I was never able to get it installed. I don't even know if I actually received anything. I gave up on it and installed F-Secure.

    Before F-Secure, I had Norton. I tried to renew it when I got a notification that my year was up. I was unable to do it. That's when I moved to ZoneAlarm and then to F-Secure.

    I run Firefox on a Pentium-4 PC with a 3GHz processor and 2.5 GB RAM. I run Windows XP. I have dialup internet service. It is very, very slow - sometimes as slow as 700 Bps but never faster than 3KBps. I sign onto my service at 26KBps but it never runs that fast.

    I am unable to find any program in my Windows Task Manager that sounds like "Data Execution Prevention."

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Have you recently installed or uninstalled any programs recently? around the time this has started?

it could be an interfering program, or may likely be a virus problem.

let me know and we'll get started fixing this :)

Posted on Dec 25, 2008

  • Brian Ebeling Dec 25, 2008

    oh also. do you have antivirus software running that is current and functioning properly? we can turn the DEP off but just want to try a couple things first to make sure you are safe.

    let me know :)


  • Brian Ebeling Dec 26, 2008

    Ok, will get you all fixed up, but we gotta take a few steps to do it.

    STEP #1 - Visus Removal

    First click on the little blue F-Secure icon in your system tray or start it from Start -> Programs

    When it opens you should see a page telling you whether or not you are protected, etc.. your subscription status/experation should be on that page. if it is expired it is time to renew or download Avast or AVG free, they are free and effective. google their names to find them.
    Either way ALWAYS remember to update your security regularly. most programs do it automatically but since you have dial-up they have to wait for you to do it. every program should have an update feature somewhere on it.
    If you do change your antivirus protection, make sure to uninstall F-Secure first.

    once you renew or install your antivirus run a FULL scan with it.
    If you are not sure how to do this, just tell me what antivirus you went with. when the scan is done delete/remove all infections.

    You need to also download Ad-Aware. this is a very good free scanner/remover that tends to find things that others leave behind
    go here to download --

    http://www.lavasoft.com/single/trialpay....

    click on the green download button on the left side.

    Download, Install and Run
    click on the SCAN tab on the left
    click on FULL SCAN
    click on SCAN, bottom right corner

    when it's done remove all infections
    click on the privacy issues tab towards the top center
    remove those as well

    PLEASE make notes of the virus names and let me know. there are some that can hide parts of it self from virus software.

    Once we are sure you are virus free we can go to step #2 and fix your system files and get you running fast, clean and safe.

    let me know :)


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1 Answer

DEP as IE shuts of


There is two area's that DEP is held One in the perfomance section and the other in IE Firstly we'll fix IE DEP 1. Open up IE and quickly select Tools 2. Select the advanced tab 3. Uncheck the Enable memory protection 4. Restart IE to apply.

1. Start Control Panel System and Maintenance Performance Information and Tools Adjust visual effect 2. Select the Data execution prevention tab 3. Check the Enable DEP for Essential windows programs and services 4. Restart the computer to apply.

Alternatively

Disable DEP using CMD

A) In the command prompt, type bcdedit.exe /set {current} nx AlwaysOff and press Enter.
B) You should get a success message back
C) Close the command prompt.
D) Restart the computer to apply.

2000969800579650207_rs.jpg



Enable DEP using CMD

A) In the command prompt, type bcdedit.exe /set {current} nx OptIn and press Enter.
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"An application error has occurred and an application error log is being generated. Exception: access violation (0xC0000005), Address"

The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.

Usually you get this error message when performing a specific task, and if that happens you need to check the corresponding 3rd party's website/support department to see if they are aware of the problem

..a while back Symantec Antivirus caused the 0xC0000005 error with an additional message about a file called SAVRT.SYS . A simple software update to the Symantec Antivirus cured the problem.

So what can you do...? well below are a couple of suggestions:



0xC0000005 - Resolution Suggestion One:

In many cases this error has been generated by faulty RAM memory. So if you have just upgraded your computer with some new memory and you started getting this error then I would remove them and see if the error goes away. If it does then send the memory back and get a refund!


0xC0000005 - Resolution Suggestion Two:

In Windows XP Service Pack 2 Microsoft introduced Data execution prevention (DEP), a set of hardware and software technologies that perform additional checks on memory to help protect against malicious code exploits. In Windows XP SP2, DEP is enforced by both hardware and software.

Some software/application behaviours are incompatible with DEP - data execution prevention. Applications which perform dynamic code generation (such as Just-In-Time code generation) and that do not explicitly mark generated code with Execute permission might have compatibility issues with data execution prevention. Applications which are not built with SafeSEH must have their exception handlers located in executable memory regions.

Applications that attempt to violate DEP will receive an exception with status code STATUS_ACCESS_VIOLATION (0xC0000005).

If an application requires executable memory, it must explicitly set this attribute on the appropriate memory by specifying PAGE_EXECUTE, PAGE_EXECUTE_READ, PAGE_EXECUTE_READWRITE or PAGE_EXECUTE_WRITECOPY in the memory protection argument of the Virtual* memory allocation functions.

If you are having issues with 0xC0000005 errors in DEP and a particular piece of software is causing the offence, contact the vendor for a resolution...

Note: It is possible to "Turn Off" DEP in the boot.ini file but this really would be a last step!

/NOEXECUTE

This option is only available on 32-bit versions of Windows when running on processors supporting no-execute protection. It enables no-execute protection (also known as Data Execution Protection - DEP), which results in the Memory Manager marking pages containing data as no-execute so that they cannot be executed as code. This can be useful for preventing malicious code from exploiting buffer overflow bugs with unexpected program input in order to execute arbitrary code. No-execute protection is always enabled on 64-bit versions of Windows on processors that support no-execute protection.

There are several options you can specify with this switch:

/NOEXECUTE=OPTIN Enables DEP for core system images and those specified in the DEP configuration dialog.

/NOEXECUTE=OPTOUT Enables DEP for all images except those specified in the DEP configuration dialog.

/NOEXECUTE=ALWAYSON Enables DEP on all images.

/NOEXECUTE=ALWAYSOFF Disables DEP. (This setting doesn't provide any DEP coverage for any part of the system, regardless of hardware DEP support. The processor doesn't run in Physical Address Extension (PAE) mode unless the /PAE option is present in the boot.ini file.)

You can read more about DEP at:

http://www.updatexp.com/data-execution-prevention.html



0xC0000005 - Resolution Suggestion Three:

I have also seen this error in the gaming community when folks have updated drivers for their graphics card. If this happens just roll back your drivers and then "Google" to see if their are any other folks reporting this issue. Also keep an eye on the vendors website to see if they have an update/patch available or coming soon.



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CAUSE:

This problem may occur when you use Internet Explorer 6.0 to open an HTML document or a Web page that contains SPAN tags. If a SPAN tag is not closed correctly by using the tag, an access violation may occur.

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How to enable or disable programs onDEP


To enable or disable Data Execution Prevention (DEP)

In windows XP,
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If you receive this error message or encounter difficulties when attempting to launch Pro Tools using Windows Vista disabling DEP may solve the problem.

This option disables "Data Execution Prevention", a feature of Windows that can sometimes cause errors. This won’t harm anything, but also isn’t always necessary.

How to Disable DEP:

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