Question about Acer Aspire 5500 5570-2609 Laptop

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DC input jack broken

Hello, The DC Input hack for my Acer Aspire 5570Z is broken so the machine is totally useless. Could you advise which part I need to replace and where I could purchase it online?

I have had it in the repair shop for over 6 months now



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  • Anonymous Dec 28, 2008

    I hate this computer the input jack has broken 3 times. You have to send it in to be replaced. It costs $200, and to get insurance on the computer is another $200. I didn't think it would break twice. I guess i just underestimated what a truly terrible product it was.

  • Anonymous Jan 22, 2009

    oh jesus I have the same problem, it's broken 4 times already for me and I don't even move the laptop from my desk. Acer really sucks!

  • bbaalloonn
    bbaalloonn May 11, 2010

    how do you know that the input jack is broken? mine won't turn on and won't it because of the input jack too?



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You need to buy a new jack for replacement. then solder the broken one out of the mainboard and clean the place and solder the new one. or some acer have a separet jack then that one is easy only to change.

Posted on Nov 11, 2012

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Hi keith,

On most acer laptops, the dc input jack is soldered directly to the mainboard, if this is the case, you need a new mainboard ($$) Some of the acer laptops from this series have a separate circuit board with the dc jack and a couple of usb ports on it. Call acer tech support to see if your laptop has a "DC USB BOARD" part available for it. if so, order it as it will probably cost under $20

Hope this helps

Posted on Aug 09, 2009


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3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
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6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
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