Question about Emerson Smartset Clock Radio

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I have a new Emerson CKS3528 clock radio with projected clock. The LED clock reads the correct time, which is 4:30pm, but the projected clock reads 9:30am. What should I do?

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Sorry it took so long to give you some help with your problem.I hope You have returned the Clock/Radio for exchange at the place of purchase. If Not I hope You contacted the Emerson Customer Support and told them about the problem you are having with projection display malfunction. I hope they were be able to help you with the problem. if you have not already done any of the above, The contact Telephone number for the Emerson customer support is 1-800-909-1240 between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio. I hope this information helps you with your problem. Thank you for using FixYa and have a nice day.

Posted on Jun 13, 2009

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I have had several different makes of clock radios and all said that it was battery back up for power failure
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power surges do not trip breakers as they are in effect a fuse to prevent damage to the wiring in a dead short situation or when a unit fails
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Hello
You haven't specified nothing about your Emerson Smartset Clock Radio. Nothing is there about its model number. Yet I posts this solution before you assuming that yours' is a CKS3528 Emerson Clock radio.

There is a long life lithium battery installed in this clock radio when you buy it.

This battery can maintain the time and alarm settings for 3 to 5 years, or even

longer, so there is no need to pay for a new 9-volt battery every 6 months, as
is recommended in other clock radios with normal battery back up.
But if this lithium battery has gone down [ in terms of voltage]; the display 'L" will be there. It means that, it is time to replace this backup battery. It will be of disc type, usually used as bios setting storage, used in computers. OK.

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How do i get a manual for "emerson smart set time projection clock radio" model @cks3528 ?


Hi,

You can download and print the instruction manual in PDF format by clicking this link.

Please note: Adobe PDF Reader is required to view this manual. Click here to download the latest version of Adobe Reader.

Hope this solves your problem. Thanks for using FixYa.

Sep 19, 2010 | Emerson Smartset Clock Radio

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Emerson cks3528 Dual alarm clock radio smartset projection Lost User Manual to set time,alarms? Any advice...Thanks


You can get the manual on the link below. Please alow time to load large file.

http://www.emersonradio.com/owners/SmartSet%20Series/CKS3528_110606.pdf

Good Luck and please rate 4 thumbs up for the free answer

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You have to change the internal battery. The type of battery is a CR2430. This battery has only a three year life span in ideal conditions. If you have had power outages or left the Clock/ Radio unplugged for long periods of time the battery life shortens. You can find the battery is most electronic stores and in large drugstores and supermarkets. Fry's electronics, Radio shack.You must unplug the radio from the plug and let the microprocessor discharge and reset itself. This will take about a hour. After you let it discharge, you can put the new battery in the Clock/Radio and check to see if the problem is fixed.If this does not fix the problem, you have a damaged microprocessor and will have to buy a new clock/radio. Emerson does not provide out warranty service for this product. I hope this information help you with your problem.

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1 Answer

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You can try to reset the microprocessor by running the Clock/Radio with out the battery in. If this works buy a new battery (CR2430) and see if the Clock/Radio functions return to normal. If this does not reset the microprocessor , you will be out of luck with this Clock/Radio. It has had some damage done to the microprocessor and cannot be repair. Emerson does not provide out of warranty repair service. What this mean to you is that there is no support for this product. This means there are no parts or service information to do the repairs with. If the Clock/Radio could be repaired, the repair cost would probably cost you more than the cost of buying a new Clock/Radio. I am sorry to give the bad new. In this day and age of short production run items, it is cheaper for the manufacturer to sell you a new product then repair the older one. I hope this information has help you with the problem you are having with your Clock/Radio.

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Sorry it took so long to answer your question. This may be a problem with the adjustment of the light guide on the Clock/Radio. You must check your owners manual and make sure you adjusted the light guide correctly. If after making sure you have checked the owner manual for the correct way to adjust the light guide, you are still having problems with the display. You can call the Emerson Customer support at this telephone number 1-800-909-1240. Call them between the hours of 8am to 4:30pm central time USA. Give them the make and model number of your Clock/Radio and ask them for assistance with your problem. I hope this information helps you solve your problem with the projection display. Thank you for using FixYa and have a nice day!

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Sorry it took so long to give you a answer to your problem. This is a factory error code . The best people to tell you what the problem is and how to repair it are the Emerson Service people. They will have all the service information to help you. You can call Emerson customer support at this telephone number 1-800-909-1240. between the hours of 8am-4:30pm CT. Give them the make and model number of your Clock/Radio and ask them for assistance. I hope this information helps you with your problem. Thank you for using FixYa and have a nice day.

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Emerson Smartset alarm clock


Hi - You can download the manual from the link underlined in blue below:

CKS3528

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

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