My moms laptop and dads desktop are not showing the sansa mp3 player when we follow the directions. It should be on the My Computer screen but doesn't. It did on my laptop though. Is there another way to get it to recognize it?
We had this problem with our son's Sansa Fuze. The fix was to update Windows Media Player on the computer that wasn't seeing it. So, if you're running different versions of WMP, you might want to try that.
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You can try few simple steps like changing the USB ports, turning off & turning on the mp3 player and then reconnecting it, and then changing the USB mode on device: Menu --> Settings --> USB mode: MSC or MTP
If these don't work, try the steps here: Sansa e250 Not Detected in PC
i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready
We have two laptops and one desktop in my house and two 2GB Sansa c250s. My laptop recognizes my sansa c250 differently than our family's desktop (i.e. on the desktop i can't view certain folders/ music files that i transferred from my laptop to my player). The second laptop doesn't recognize mine at all, but it DOES recognize my sister's sansa c250. my suggestion? try a different computer! and then KEEP using that computer for adding/ deleting files.