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How to get started with the Tomtom GPS

I clicked the link to Tomtom GPS and I was brought to FixYa, was told to pay $19.99 for premium assistance which I did thru Paypal and even received email confirmation from Paypal. When I clicked Live Chat, I was brought again to their PAYMENT INFORMATION. I never got a LIVE CHAT for the amount I paid. What is this? A scam?

I received an email from FIXYA..but when I was trying to sign in I was again brought to their PAYMENT INFORMATION...and I tried again, the same thing...PLEASE REFUND THE MONEY I PAID...

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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SOURCE: How do you link fixya to paypal

Log in on Fixya webpage.Go to My Profile, then to Edit profile, then edit Preferred method of payment and set it to Paypal.

Posted on Jul 12, 2008


SOURCE: Please just refund the $19.99

We just figured it out by ourselves. So please just refund the $19.99 I paid thru Paypal.

Posted on Dec 26, 2008

  • 367 Answers

SOURCE: information about Live Chat

The 19.99 is good for one time. The advertisement states chat until your problem is solved.

Posted on Jan 02, 2009

  • 201 Answers

SOURCE: I have just paid the $19-95 for live chat. Timed

If you feel you've been charged in error, please contact If you received no reply to your chat request, you will not be charged.


Posted on Mar 16, 2009

  • 184 Answers

SOURCE: Paypal payment made to person with wrong account listing

Login to paypal, check the account status to see what has happened to the payment. Generally if the account receiving is non-existant - the payment will not go thru. If it has gone thru then contact paypal ASAP to get it reversed or cancelled.
Here isa paypal customer service number, or you can access it though your paypal account whne you login using this link
PayPal Customer Service: 1800-073-263
6.00 a.m. to 10.00 p.m. Monday to Saturday AEST

Posted on Oct 26, 2009

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1 Answer


Well don't get too excited. Free maps are a myth!

Tomtom don't make maps They buy the data at a premium and massage it to suit their hardware. Maps cost anywhere between $90-$170 depending omn model and brands.

Unless you have a written contract that indicates you will get free maps ( which technically you have already paid for in the expanded price, even though it was said it was a special) then pay you will

Good luck TomTom and Garmin are the most expensive maps on the market.

Please rate my help++++Thanks for using FIXYA

Jun 01, 2010 | Tomtom ONE GPS Receiver

1 Answer

How do i update my tom tom?

Go to TOMTOM support pay the update fee They will send you a code, connect your GPS to PC via the internet go to the link enter the code and download direct to your gps begins. Dont run anything else no matter what it says.... when its finnished installation you will be asked to disconnectg and thats it

Please rate my help++++Thanks for using FIXYA

Nov 27, 2009 | Tomtom ONE GPS Receiver

1 Answer

How do I need update my tomtom G0730 maps?

First contact support and pay for your update they will send you a licence number. You connect to the URL and enter the number and the download will begin. You may be asked to renter the number on the GPS at the conclusion. Dont start6 downloading till you8 pay for it otherwise you will not be able to recover your GPS

Please rate my help++++Thanks fo using FIXYA

Nov 22, 2009 | Tomtom GO GPS Receiver

1 Answer

My tomtom go 510 was given to me as a gift. When I opened the box the home dock charging p/s-plug was missing. Have you got a part number for this? I tried to purchase it from Future Shop, Circuit City and...

Hello, pbrinkmann48,

The following link is to the tom tom store where you can purchase a replacement cord for your gps. CLICK HERE

Post back if you need any further assistance. Thank you for choosing Fixya!

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Upgrade tomtom

click this link for upgrade
link 1
Thanks Good Luck
Appreciate to rate as "Fixya"

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Free map download code doesn't work

Many people have had the same problem, (including me). The solution is to contact TomTom Support ( Link Here -> ) They will need your details and a copy of your receipt, which you will have to send them via email scan/fax etc. once verified, they will add it to your TomTom Home account.

I brought my TomTom One Regional in March 09, but cannot find my receipt anymore, so I have not been able to claim mine. (any help with this would be much appreciated).

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I thought "FixYa" was AGPS help at no cost.

Is there a fee to get assistance?

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1 Answer

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you may click on the link below then look for TomTom One XL then click on the download link beside it.

I hope this has answered your question. If you have more questions please post a reply and i would be happy to assist. Thanks.

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2 Answers

User manual for tomtom one xl

I think you are wrong in confirming the solution in your premium post.

i give you the link.

but that is ok. always post in fixya soon.

Feb 21, 2008 | Tomtom ONE GPS Receiver

3 Answers

Tomtom go 300

The tomtom GO 300 does not need an installation disk. It has firmware ( thats a sort of pre-installed software ) that is put on it at the tomtom factory. If the firmware has become corrupted it can be reinstalled or "updated" by logging on here > then click the DOWNLOAD TOMTOM HOME Link. Then connect your tomtom to your computer with a USB lead. Run the TomTom-Home software you downloaded and select "UPDATE MY PRODUCT" . After that , if you don't already have one you will need a valid SD card for your tomtom containing the maps for your country and some other activation codes which you get when you purchase maps from tomtom.

Jan 25, 2008 | Tomtom GO 300 GPS Receiver

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