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Convergence problems. If they can't be fixed from the setting on the menu then the convergence board's IC's are faulty and must be replaced. This is a job for someone who has some electronics experience.
The convergence is off. The convergence is basically the assimilation of the image on the screen from the three "guns" behind the screen. There should be a menu option to align the convergence in the image portion of the menu. If this does not fix the issue, then your convergence chip might be on it's last leg.
It sounds like the convergence drive circuit has gone bad. When that circuit goes the red, blue and green don't line up properly. Have a repair shop check it out. While they are in there have the shop clean the lenses and mirror.
You dont need codes for the service menu you need to repair the convergence circuit. If the lines wont line up in the customer menu they wont line up in the service menu either. Do you know how to solder? If so we can fix this yourself with a little instruction. Otherwise you will need to call a repairman. A good repairman will run you $300-$500 depending on your area. Let me know what you want to do.
you need to replace both convergence ICs they are STK392-110 you can get replacment ICs at the following link with free instalation intructions with pictures. Here is the link. http://servicemanuals.vstore.ca/
Yes,try cleaning your mirror inside of tv they do get real dirty, also clean dirt off of tube lenses there are 3 of them red,green,blue. these are your picture tubes. Thank You for using FixYa and Have a nice Day.
It sounds like you have a Convergence Circuit concern, with PAN replace with originals (STK392-110), using different "TYPES", ( that you may see on some sights, DO NOT), will draw too much current and you will have premature failure.
Good Luck, big IRISH.-
The Samsung has bad convergence IC's most likly. This should be repair ONLY by a trained technician as a TV set is not a place to experiment or tinker with because of the extremly high voltage inside. This repair should cost you in the range of 250 to 400 bucks . Good Luck