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Computer will not shut down

Purchased a wireless mouse. Inserted disc & instructions said to restart computer. Computer screen said Windows is shutting down. It's been over half an hour & computer will not shut down. What should I do?

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Re: Computer will not shut down

You can try the Ctl-Alt Del keys to see if you can get the task manager to come up. If you can then try to shut down using that. If not then the only choice you really have is to manually power down and restart. Chances are pretty good Windows will clean up after itself and should boot backup. During the process if you receive any error messages or warnings document them. Windows may also prompt you for a hard drive scan, let it. Let us know what happens and please don?t forget to rate this post.

Posted on Apr 16, 2007

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Mouse was turned off. How do I turn it back on?

Strange. There is no option to turn off a mouse. Mouse works togetehr with the touchbad.
Check if it's correctly inserted in PS2 or USB. If wireless, check battery.
Turn off and restart your computer.
By the way, wireless "mice" die suddenly with no reason.

Sep 11, 2015 | ASUS PC Laptops


How to force an Apple computer to eject a stuck CD or DVD

Most of us have experienced it at least one, and if it hasn't happened to you yet, it's just a matter of time: a damaged CD, a failed DVD burn, or an unrecognized disc just won't eject from the Apple computer's disc drive. Here's a simple solution to force that stubborn CD out. Note: this tip requires a restart, so be sure to save any open files before proceeding.<br /><br />(1) Save any open files and documents and quit all open programs.<br />(2) Click on the Apple icon in the top-right corner of the screen and select "Restart." <br />(3) Click the "Restart" button on the message box that pops up.<br />(4) As soon as the screen turns black, before the computer begins rebooting, click and hold down the mouse button. See step 4(a) for more details about this step.<br /><span style="font-weight: bold;">(4a) If you have an older model trackpad, click and hold the trackpad button. If you have the new, button-less trackpad, click and hold down the trackpad itself. If you have a two-button mouse, click and hold down the left mouse button. If you have a wireless Bluetooth mouse, click and hold the left mouse button (though you may not have success with the MagicMouse; use a wired USB mouse if you have one available).</span><br />(5) Keep the mouse button held down until the CD/DVD media is auto-ejected from the drive.<br /><br />If the CD still remains stuck in the drive, there is a more serious problem at work, and the assistance of an authorized Apple technician will likely be required.

on Jun 21, 2011 | PC Laptops

1 Answer

How do i reboot my toshiba laptop?

Procedure to reboot your Toshiba laptop may vary depending upon which version of Windows you are using. Refer to the steps below that match your Windows version:

For Windows 8:
If there's a Power icon on your Start screen, tap or click it, and then tap or click "Restart". Else, follow the steps below:
1. Swipe in from the right edge of the screen, and then tap "Settings".
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click "Settings".)
2. Tap or click "Power", and then tap or click "Restart".
For all other Windows versions:
1. Click the "Start" button
2. Click the arrow next to the Shut Down button
3. Click "Restart"
1. Click "Start" button
2. Click "Shut Down"
3. Select "Restart" in the drop-down menu below "What do you want the computer to do?"

Jun 25, 2014 | Acer PC Laptops

1 Answer

Missing operating system and cannot install window 7 as it keep refering to the setup.

  1. Insert the Windows 7 installation disc or USB flash drive, or a system repair disc, and then shut down your computer.

  2. Restart your computer using the computer's power button.

  3. When prompted, press any key, and then follow the instructions that appear.

  4. On the Install Windows page, or on the System Recovery Options page, choose your language and other preferences, and then click Next.

  5. If you are using the Windows installation disc or USB flash drive, click Repair your computer.

  6. Select the Windows installation you want to repair, and then click Next.

  7. On the System Recovery Options menu, click a tool to open it.

Apr 11, 2012 | PC Laptops

1 Answer

I have just recently purchased a toshiba satellite c655d-s5126 which has 2 usb. one usb is working fine. but the another one functions fine when cooling pad cable is plugged into or to charge my mp3. But...

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.


Jul 08, 2011 | PC Laptops

2 Answers

How do you go about to format a toshiba l650 and reinstall windows 7

Hi! If you have the Windows 7 disc just insert it restart the computer. It will boot directly from the disc. Then follow the step by step instructions here.
If you don't have the Windows 7 disc, you have two ways to reformat your Toshiba computer.
Using Toshiba HDD Recovery Utility from the recovery partition
In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).
You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it.
To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:
  1. If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.
  2. Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
Sample TOSHIBA HDD Recovery Utility screen

Restore Original Factory Image (Recommended)
Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
  1. Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
  2. Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored.
  3. Press any key to restart the computer.
* The options 2 & 3 are for advanced users.
Hard Disk Drive Recovery using Recovery CDs or DVDs
You may also wish to to run the Toshiba HDD Recovery Utility from Recovery CDs or DVDs that you have created.

Insert the first Recovery CD or DVD into your CD/DVD drive, and turn on the computer. Once the computer is running, the TOSHIBA HDD Recovery Utility screen will appear, presenting the same three options above. Again Press 1 to
restore your hard disk drive to its original factory default state. Click Yes to begin the recovery. Press any key to restart the computer.

Installing Drivers and Applications
The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
To reinstall drivers and applications:
  1. Double-click the "Toshiba Application Installer" icon on the Windows desktop. This utility may also be launched by clicking Start -->All Programs --> Hard Disk Recovery Utilities.


  2. Click "Next".
  3. Click the item(s) you wish to install. To select multiple items, hold down the Ctrl key as you click your selections.
  4. Click "Install".
  5. Follow the on-screen prompts to complete the installation process.

Hope this helps.

Jun 19, 2011 | Toshiba PC Laptops

1 Answer

I cannot move the mouse on screen- what do I do?

Make sure there is nothing plugged into any USB ports, restart the computer (or manually shut it down by pressing the button) and turn it back on. If that doesn't fix it, try plugging in a USB wireless (or wired) mouse and see if that works.

May 21, 2011 | PC Laptops

1 Answer

Aspire 5100 mouse is frozen how to fix problem

Try restarting your computer by pushing the windows button on the bottom of the keyboard on the left side, generally next to the ALT button. use your arrow keys to move over to the shut down button, select restart and restart your computer. Or you can shut down and then push the power button to start up your computer. This should help reset your laptop and unfreeze your mouse.

If this does not work, go to the control panel, again using the windows button and the arrow keys. select mouse, then go thru the tabs on the window to make sure that your mouse pad is selected to control your mouse.

If you found this information helpful, please remember to leave positive feedback.

Thank You,

Jan 26, 2011 | Acer Aspire 5100 Notebook

4 Answers

Unable to get into safe mode

hi there !

-try t drain everything out of the computer first; remove the power adapter then remove the battery; after 1 minute try again; if problem persists run diagnostics
--while the computer is off, press and hld the "Fn" key then press the power button at the same time to start the test; note down error message then consult manufacturer for the code obtained. if no errors found it is a windows problem; you need to reinstall windows on the computer


Sep 28, 2009 | Dell Vostro 1700 Notebook

1 Answer

Satellite a135-s2386

Resetting your USB Controllers I'm going to assume that you're running XP (home or pro). Recently I had to refresh my USB ports. This is the sequence I used.
1. Right-click My Computer and select Properties
2. Click Hardware
3. Click Device Manager
4. Expand the Universal Serial Bus Controller
5. Right-click each USB device listed and select Uninstall
6. Click OK to confirm removal of each device

Note: Repeat steps 5 and 6 until all devices under UBS Controller are removed

7. Shut down computer.
CAUTION: Ensure that the Shut Down option is selected instead of Restart.
8. Wait a few seconds and turn computer on. When it reboots you will see "Windows has detected new or added hardware"

Note: You will have to insert your Windows CD, if prompted.

These steps will refresh the USB ports.

Added Notes: 1) If your mouse is a USB you will have to use the keyboard to shut down your computer. 2) It would be wise to unplug everything from your USB ports EXCEPT your mouse and/or keyboard before you restart the computer to avoid Windows replicating any printers, scanners, digi-cams, etc. Once Windows has refreshed your USB controllers and ports, shut down again. reconnect, and restart.

Good Luck

Sep 27, 2008 | Toshiba Satellite A135-S2386 Notebook

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