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Computer will not shut down

Purchased a wireless mouse. Inserted disc & instructions said to restart computer. Computer screen said Windows is shutting down. It's been over half an hour & computer will not shut down. What should I do?

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You can try the Ctl-Alt Del keys to see if you can get the task manager to come up. If you can then try to shut down using that. If not then the only choice you really have is to manually power down and restart. Chances are pretty good Windows will clean up after itself and should boot backup. During the process if you receive any error messages or warnings document them. Windows may also prompt you for a hard drive scan, let it. Let us know what happens and please don?t forget to rate this post.

Posted on Apr 16, 2007


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