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Try this, go to control pnel, select sound, audio and make sure your audio device is displayed in the Sound playback and Sound recording field, if it is not listed in the drop down you will need to reinstall the driver.
You can go into the device manager to reinstall the driver for your audio device or from the CD that came with your system or from the manufacturer web site.
I hope this helps.
Good luck and have a fantastic day.
control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustmentsthere or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers hope this helps
Download Microsoft UAA drivers for your O/S Uninstall your sound drivers through device manager. then install the UAA drivers and REBOOT then install your sound drivers The only thing I can think of was you did not reboot after installing UAA drivers