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No water coming out of my Kohler Forte R10275-4-BN shower valve

Hello I need help on a Kohler Forte R10275-4-BN shower valve I had installed but NO water comes out of the shower nozzle when I turn the handle to cold (my hot is not connected yet). This model is for a shower only no opening at the bottom for a bath tub. Both brass valve stops are open (one for hot one for cold coming in from the sides) to allow water to come into the central valve, I know this because I took out the center plastic cluster of the main Kohler vale (the part that would turn with the decorative handle) and water comes out.

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  • carl94025 Dec 27, 2008

    Thanks so much Phil, someone today mentioned the same thing to me. And makes sense, since my hot water is not plumbed from the hot
    water heater yet (since I did not have the gas hooked up). I will hook
    it up in the next few days and test it.

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  • 68 Answers

This is a pressure balancing valve that needs both cold and hot water pressure to operated. It is an anti-scald safety operation.

Good Luck, Phil

Posted on Dec 26, 2008

  • phil_m7 Dec 26, 2008

    This is a pressure balancing valve that needs both cold and hot water pressure to operated. It is an anti-scald safety operation.

    Good Luck, Phil

  • phil_m7 Dec 26, 2008

    This is a pressure balancing valve that needs both cold and hot water pressure to operated. It is an anti-scald safety operation.

    Good Luck, Phil

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Hi pglaw,

My best guess is the supply valve for the hot side isn't open all the way. This valve is right on the valve and is accessed by taking off the front cover plate. This would still allow the pressure balancing valve to let water through but then you would have a small flow on the hot side.

If this isn't it then then cartridge is bad.

Please rate this response and good Luck,, phil

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