No water coming out of my Kohler Forte R10275-4-BN shower valve
Hello I need help on a Kohler Forte R10275-4-BN shower valve I had installed but NO water comes out of the shower nozzle when I turn the handle to cold (my hot is not connected yet). This model is for a shower only no opening at the bottom for a bath tub. Both brass valve stops are open (one for hot one for cold coming in from the sides) to allow water to come into the central valve, I know this because I took out the center plastic cluster of the main Kohler vale (the part that would turn with the decorative handle) and water comes out.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First turn off the shut-off valves and remove the Forte faucet inlet hose from the cold water line. Then put a temporary inlet hose on that shut-off valve. Test how much water flows into a bucket when you open the valve. Assuming that you had good flow from the cold water shut-off valve through the supply hose, a trickle flow on one side suggests the cartridge plunger (mixing valve) or the inlet hose is blocked or damaged. Since this is a new unit, I'd recommend you replace the faucet. The best option may be to take it to the place where it was purchased (depending on the return policy).
I hope this helps and wish that I had better news for you.
If you want to clear your clogged drain you do not need to take the drain cap off. First you need to remove the over flow plate, it's located right below the faucet and has two screws, then you need to hand snake the drain line from there.
If this is a new installation and has always beenj this way, then I would suspect that there may be an obstruction in the cold water line leading to the valve. Or something stuck in the valve at the point where the cold water is connected. If someone has worked on thius valve recently , then I would suspect that they got the valve cartridge in backwards, If the catridge is not placed in the valve correctly the opperation is messed up.
Just had this same thing, on this exact faucet. If you still have the manual, it has instructions on how to rotate the valve for back to back installations where one shower has the hot/cold reversed. Our contractor got ours in backwards the first time and I had to call and have them come out and rotate the valve this morning.
ever since the pressure balancing regulations came out for shower valves, they have went from simple to very complicated devices. sounds as if some foreign material caused the valve to stop working. that valve is quit difficult to reassemble correctly because there is only one way it works and can be assemmbled many ways that do not work concerning alignment of the ports. if you dissassemble it and check that all the moving parts are functioning in the balancing cartridge you can then look closely at the alignment of the ports on the cartridge that the handle is connected to. understanding how the port align as the handle is turned should assist you in assembling it correctly......hope this helps.
My best guess is the supply valve for the hot side isn't open all the way. This valve is right on the valve and is accessed by taking off the front cover plate. This would still allow the pressure balancing valve to let water through but then you would have a small flow on the hot side.