Question about Logitech Quickcam IM 961361-0403 Webcam

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SKYPE mic of the quickcam 3500 doesnt work with skype

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  • Anonymous Dec 27, 2008

    we tried almost everything. control panel. sound recording testing etc. camera works fine with skype but no microphone.... we bought two and tried the other one and no luck either. don't know if it's the sound card or driver...but did a driver scan and it came back with no problems for the quickcam device. ???????

  • Anonymous Jan 13, 2009

    I have exactly the same problem but have found no solution yet

  • Anonymous Jan 25, 2009

    I have the same problem and in the logitech software it picks up my voice in the sound register just not on skype.

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This webcam (E3500 Logitech) has problems with the mic.
Try to adjust microphone recording volume to less than 90%, as over 90% the mic is muted, not only in Skype, but also in other applications.

In Skype: go to Tools, then Options, and click on Audio Settings.
Uncheck "Automatically adjust microphone settings", then adjust microphone volume to less than 90% (some may need to go less than 60% to get the mic working).

Posted on Jul 31, 2009

  • dsadsa
    dsadsa Oct 10, 2013

    My problem is that microphone not appear there

  • dsadsa
    dsadsa Oct 10, 2013

    and not only in Skype, in other applications too HELPPP MEE

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Normal 0 Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

Posted on Jan 31, 2009

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hi freeman319

you might want to try and uninstall the quickcam application. as i've researched skype is having problems with certain cams compatibility. just try and uninstall the quickcam application but not the drivers. with this you may still be able to use the quickcam with other applications.
you can uninstall it through the control panel>add remove programs

also if you are using a headset or separate mic and headset with the video call you would want to disable the mic on the quickcam
go into Device Manager and disable the microphone in the Pro 9000

ofcourse this is just some things you can try but is not guaranteed to solve your issue. please let me know if this works. thanks.

hope this helps
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