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Cant use photoshop on my os 10.5 MAC

This message comes up ''An unexpected and irreversible problem has occurred because of a program error. Photoshop will now exit''
How can I fix this?

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  • 2 more comments 
  • leosonya Dec 26, 2008

    Computer would not allow me to delete or  rename 
    preferences

  • Anonymous Jan 29, 2009

    i have the same problem, except just "photoshop cannot open becuase of a program error" i click OK, then photoshop closes, plus i have PC, not a mac

  • hrising Feb 20, 2009

    Can't use photoshop element 6 on my Mac 10.5.6 When I try to open a picture from iphoto I get:
     "could not complete your request because of program error." Where to turn to solve this problem??

  • lizardhotroc Apr 11, 2009

    "unexpected error, will now quit" when starting in 10.5.6

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  • 121 Answers

Delete or rename the Photoshop preferences file. This file is typically found on your hard drive at:

Users/ [user profile]/ Library/ Preferences/ Adobe Photoshop CS2 Settings/Adobe Photoshop CS2 Prefs.psp

(if you are using a different version, e.g. CS3, change the path appropriately).

Posted on Dec 25, 2008

  • jcdill
    jcdill Dec 26, 2008

    You may have a virus that has corrupted files on your computer, or you may have security software that is preventing you from changing or deleting this file. When you solve the problem that is keeping you from changing or deleting this file, and delete it, Photoshop will work again.

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