Question about Dell 924 All-in-One InkJet Printer
Our printer was working perfectly until last week. I replaced the cartiges and it continued to work fine but suddenly, nothing...no ink on the pages other than when I tried to print out the page that would align after replacing the ink. Lots of words to say...it acts right but no printing OTHER than the new alignment sheet.
I had the same problem with the stupid alignment page. It kept saying I had to print an alignment page and when I did it said it wasn't aligned. The gobbledigook on the page looked fine to me :P.
It wouldn't print anything else. I switched which usb port the printer was plugged in into, I turned the printer off and on, unplugged it, replugged it in, and it finally worked and went back to normal. I didn't have to reinstall software.
Posted on Oct 27, 2007
John, here, at Dell headquarters. A few suggestions that may help: First, make sure the printer is not plugged into the front USB ports on the system. Sounds strange, but that sometimes makes a difference. Second, unplug the printer, restart the system, then plug the printer into a different USB port. That may fix the problem as well. Third, uninstall and reinstall the printer software. That could also do the trick. If none of these suggestions work, I'd recommend calling our tech support.
Posted on Apr 24, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 17, 2010 | Lexmark X7170 All-In-One InkJet Printer
Feb 05, 2010 | Epson Stylus Multifunction Inkjet Printer/...
Aug 20, 2009 | Office Equipment & Supplies
May 19, 2009 | Samsung ML 2010 Laser Printer
Jan 14, 2009 | Acer Aspire 5315 Notebook
Jan 01, 2009 | Office Equipment & Supplies
Feb 12, 2008 | Cannon MULTIPASS C530 Printer
78 people viewed this question
Usually answered in minutes!