Question about Microsoft Xbox 360 Console
Had same problem, trying to register the 2 yr. service plan purchased at the same time I purchased the xbox 360. Called the 877-968-6391 service phone number, automated voice system gives you about 4 options to choose from. I did the option 1 trying to preregister the 2 yr. service plan, and it also indicated to go to the web site to register, but found no option to do so on the web site. Called back the same phone number, pressed option 3, then pressed option 4, was some how able to speak to a customer representative, who informed me that you don't have to preregister the 2 yr. service plan. She said you hang on to your receipt, your receipt should show the 2 yr. service plan number that you purchased, in the event that you have a problem with the product that you purchased, then you call the 800 service plan number shown on your receipt to get help for repairs on your purchased product. At least that's what I was told, and I hope that's the way it works, after you purchasing a service agreement for extra money!
Posted on Dec 30, 2008
Trying to register 2 year extended service protection
Posted on Feb 25, 2009
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