Question about Dell Dimension 4400 PC Desktop

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On desktop, connect with IE, but error message pops up

Within a few seconds of connecting to the internet, through Internet Explorer, the standard IE box pops up stating and error has been detected. Happens every single time over the 7-10 days and won't go away so that you can continue on the internet. Have used the prompt that asks if you want to send a message to MSN, but of course, you don't get a response. Thanks in advance if anybody can help ... first time using this site.

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  • ken6151 Dec 25, 2008

    Did a system restore to a known, good earlier date -per suggestion - but it didn't correct the problem. Still get the "Internet Explorer has encountered a problem" box popping up right away after connecting to the internet.

  • ken6151 Dec 26, 2008

    Thanks, Jaranya, but the problem still persists after trying your suggestions.

  • JDTec
    JDTec May 11, 2010

    Have you run your ati-virus scan and spy ware scanner?

    Delete the Temp files, Temporay Internet Files and delete the cookies. Also, run defrag and run a scandisk. Let me know.

  • JDTec
    JDTec May 11, 2010

    Do a sytem restore to and earlier date. Or reboot the unit and hit F8. when the menu comes up, select "last known good configuration"

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  • Master
  • 585 Answers

First, start the system in safe mode. Do so by restarting the computer and holding down "F-8" before the windows XP startup appears. Select "safe mode with networking" from the list. Allow the system to boot. While in safe mode, run a system scan with your anti-virus application, applying any fixes indicated. See if your ant- virus will do an update while you are still in safe mode, If it will, allow the update to proceed, and then run another scan and fix. See if this helps.


If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!

Posted on Jan 01, 2009

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  • Expert
  • 238 Answers

  • Open your IE web browser. Click Tools on the menu bar. Click Internet Option in the dropdown list. Internet Options box will appear.
  • On the General Tab, click use default button for the Home Page. In the Browsing History, Click Delete..., and Click Delete All... button. On the Programs Tab you can make IE as your default web browser. Click "Manage Add-ons" button and Enable ALL the lists and then Click OK. You can also check the boxes you want to change in the Advanced Settings.
  • Update your Active X controls. You can search and download it in google.com
*Note: This takes effect after restarting your Internet Explorer.
          Your vote will highly be appreciated. Thanks in advance.

Best regards

Posted on Dec 26, 2008

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