Question about Microsoft Windows XP Home Edition

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XP Home Edition crashes while in standby - blue screen error

If PC goes to sleep, system either does not come up or tells me there is a OS crash. If there are apps running while PC goes into standby, those apps also crash. PC provides recommendations for system restore or driver removal (no id on which one). I have done a system restore back 5 months to when (I believe) it did not occur, but no luck.

Today's crash indicated (copying from PC report)

1) STOP 0x0000008E (0xC0000005, 0xDF85CD17, 0xee5CCB18, 0x00000000
2) win32k.sys Address BF85CD17 base at BF800000 DateStamp 48ce513a

Other clues: Have Spybot installed. Removed previously, but added back during system restore exercise when it was installed at that time. Also installed a physical buttom auto-sleep mode device but deinstalled when crashed. Thought this was the problem so did system restore way before this and before any problems with Spybot.

Looking for how to fix this nuisance.

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Sounds like a bad file . I would consider reinstalling windows. When it starts up, for a new install, it will find your existing OS and ask it you want it repaired, say yes then it wil repair it and leave al you data as is.

Posted on Dec 26, 2008

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