Question about HP PSC 950 All-In-One InkJet Printer

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Telephone line noise when computer is online

Phone co. advised switching cable from entry termial to computer to Cat 5 cable and that did not help.

Our phones are all cordless with a central receiver serving 5 base units and phones scattered all over the house. How do I filter the computer noise out of the phone line @ the splittter about three feet from the computer?

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Hi and welcome to FixYa,

Initially, the telephone line where the DSL line is also piggybacked should have a filter similar to the one shown below.
telephone line noise when computer is online - 4f97a04.jpg
Should one already be installed, pls try to replace it and consult your telephone/ISP provider for a version that would allow grounding to earth.

An alternate possibility is that the PSU/SMPS (switch mode power supply) of the computer is producing RFI (radio frequency interference) and is affecting the cordless telephones radio connection. Of course if your router is also a WiFi AP (wireless) operating on 2.4 GHz, then it would affect your wireless phone if they too are operating on 2.4 GHz. Unfortunately, the solution is to switch wireless phones to 5.8GHz versions.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 25, 2008

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Check that the cord is at least 2 feet (0.6 meters) away from other power cords, speaker wires, and other electronics.

Posted on Dec 25, 2008

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Move the splitter furter away from the phone set and computer.its causeing interference

Posted on Dec 25, 2008

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Whoever your phone company or ISP is should have given you a Line Filter for each phone. It is a device that you plug your phone line into and then the Line Filter into the wall. Its purpose is to reduce line noise when using cable for the Internet. They are small devices you can put anywhere without it being noticed. This is standard equipment when using cable I'm surprised no one offered it. Let me know how it turns out.

Posted on Dec 25, 2008

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Ilter circuitry for filtering noise from a pair of telephone conductors connected to a modem or a facsimile transmission unit includes a capacitor in series with a fixed resistor. A vaariable resistor is connected in series with the capacitor and the fixed resistor. The capacitor is non-polarized. A switch is connected in series with the filter elements for selectively connecting and disconnecting the filter from the telephone conductors

Posted on Dec 25, 2008

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On the Lexmark X3430 all-in-one printer...to FAX... where is the connections for the phone cords to plug into modem and one to plug into computer?


It is entirely possible you were given the wrong instructions for your printer (or someone wrote the instructions without seeing the actual machine). Why not contact Lexmark and ask for a logical explanation?

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There is a power switch located on the right hand side panel. It is down low and towards the rear of the printer. Se section 5 on page 7 in the link below:
Brother International MFC 8840D Quick Setup Guide English

The static sounds indicate a poor telephone cord or connection. Check or replace cords between the printer and wall jack. Test with a telephone plugged in instead of the printer. If the noise is gone, but returns when plugged into the printer, clean the printer's telephone jack and try again. Until it is clean, the static will confuse the printer to think the line is in use.

May 19, 2014 | Brother MFC 8840D All-In-One Laser Printer

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I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

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1 Answer

No dial tone pressing hook, NG and Poor line condition transmission report on sending and receiving. Confirmed good dial tone on line in and on phone on ext. Copy, display, everything else fine. I hear...


Hello,

Make sure that you have your telephone line from the wall jack plugged into the port on the fax that says "LINE" and that your telephone is plugged into EXT.

All your cables and jacks seem like they are working since your phone gets a dial tone, the onyl thing could be that the wires are mixed or the modem on the fax is broken.

Thanks,

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We can't receive faxes on Lexmark X6150. It has a voice over IP phone service thru 5Linx


Hi. The problem can be caused by several factors. It can be the physical connection, the telephone line through 5Linx or the settings in the printer. Here are some tips on how to resolve the problem:
1. Check the telephone cable your using. Check for defects. Try to change the cable.
2. Make sure cable is connected in the Line port of the printer and the other end to the correct port of your 5Linx. If your not sure where to connect it to 5Linx, contact phone provider.
3. To check if the phone line is working, try to plug a telephone device in the 5linx where you're plugging the printer. Check for a dial tone. If there is, it's ok. If no dial tone, contact phone provider.
4. Voice over IP phone service uses digital signal which is not stable. The fax will have its optimum performance when plugged in to an analog signal. You can call your provider to have line adjusted to work with faxing.
5. If the telephone line comes with voicemail, disable the voicemail. It's settings might be having conflict with the printer settings.
6. Set printer transmission speed to 9600 bps. This setting can work with IP phone service.
Hope these helps. Good luck!

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1 Answer

Fax gets a phone line error. I switched from 1 line to another. I used a single line splitter but it still will not fax. What to do?


Hi, it seems you got a connection problem. Here are some tips to check it:
1. Make sure the phone line in the wall is working. There should be a dial tone if you connect a regular phone device in that.
2. Check if the telephone cable that you're using is in good condition.
3. Telephone cable from the wall/splitter must be plugged in to the Line port behind the printer.
4. Make sure that it's the correct fax number assigned in the printer.
5. If all is ok but still having the error, try plugging the printer/fax straight to the wall jack bypassing the splitter.
Hope this helps.

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1 Answer

Problem faxing-error message


Error 388:
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Error 403:
Definition

During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.

Solutions
  • Remove any pass-through devices from the phone line, and then try the fax again.
  • Confirm that the fax/phone cable is no longer than required, and that it does not pass near unshielded electric motors such as fans, heaters, or household appliances.
  • Try to send the fax at a different time when telephone line conditions have improved.

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Setting up fax feature


get a separate telephone cable and attach it to your fax, switch line over from phone to fax manually at the phone line input on the wall, it's the ONLY way I can manage that same problem. If you forget to "switch" your lines over, unplug the fax from the wall & answer your other house phone that's plugged into the wall. Works every time. It takes a little effort, but why pay for more phone lines when all you have to do is plug/unplug an extra phone line?

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Hello Lazylizard, basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx


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Can't print from PC when a phone is in use on same line


hi i think its some short circit to ur fax boart to or telephone line. beter u check ur telephone line and fax modem card.

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