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Agitator won't turn and tub won't spin

Whirlpool model LA5710XPW1 top load washer. It started to make a clicking noise a week or less before it stopped working. Now it goes through it's cycle for washing except the agitator won't turn and the tub doe not spin. It still correctly fills with water and drains. I've removed the cover from the back and I don't see anything obvious. The belt looks fine. How can I determine what is wrong?

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The motor coupling is broken, the part located between the motor and the transmission.

Posted on Dec 25, 2008

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Nov 22, 2013 | Whirlpool Washing Machines

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WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE


WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE please show me a diagram

Jun 14, 2011 | Whirlpool LSR7333 Top Load Washer

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Won"t spin or agitate. Makes a loud rattling noise


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Dec 17, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

My Whirlpool Gold Ultimate Care washer doesnt agitate or spin. Makes a strange almost clicking like noise instead.


sounds like the drive block under the tub is stripped out or broken and it needs replacing,it sits under the tub to help drive the tub on direct drive models

Jul 18, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

This Kenmore Elite Top Load Washing machine has


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

This gets a little tricky.

It sounds as if, based upon the weight in the tub being reduced, the noise gets less. Something is pressing on something else due to the weight.

If you look at the gearcase parts section of the Sears site, you'll see parts called the agitate gear and agitate cam.

If the agitate cam wears (it's two plastic pieces) when the transmission moves to the spin cycle, the cam is supposed to lift the gear above it.

If it doesn't lift the gear high enough, you'll hear loud gear noise. This may lessen as the washer pumps water out and there is less weight on the spring.

We had the same problem with a washer and found that by replacing the cams, the noise went away.

Please see GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase


Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)


Sep 26, 2009 | Kenmore Washing Machines

1 Answer

Whirlpool ultimate care 11


If the washer fills and drains, but will not agitate or spin, you may have a broken motor coupling. Click on the follwing link for step-by-step instructions on how to replace:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

If you require part assistance, please post back with your model number (located along the washer tub opening) and I can get a part number for you. The repair cost for this item is less than $20 and fairly simple if you read and follow the instructions provided. If you require further assistance, please post back and let me know. I hope this helps you.

Jun 18, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

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