Question about Microwave Ovens
4 year old GE Spacemaker 2 Microwave (JVM 2070). Mircowave comes on, makes sound like it is heating, but does not heat food. Panel, lights, vent work fine.
Tried unplugging, still same problem.
With the symptoms you
have, I would most strongly suspect a shorted high voltage rectifier
diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.
If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Here are some links you or someone you know can use for test help, but read their safety warnings first:
(if it's not shorted or burned, it's probably okay)
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.
Some manufacturers will send you the magnetron to do it yourself. If nothing else, you can save about $75 by taking it to the shop yourself.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions and find your nearest authorized servicer here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 11, 2010 | GE JVM2070 Microwave Oven
Jun 07, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Nov 08, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Jun 14, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Mar 28, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Mar 24, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Feb 04, 2009 | GE Microwave Ovens
Dec 13, 2007 | GE Spacemaker JVM1640SJ Microwave Oven
504 people viewed this question
Usually answered in minutes!