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the phone is the ke800 and no, i dont know why the screen doesnt work. i did read how others have the same problem. one day it worked the next nothing..dont have money for the plan..but these phones are too expensive to just up and quit on you..thank you
When you hook up your phone to your computer with the microsd card in, you have to go to menu>tools>mass storage (or press#1)>connect to pc (or press #1) it should then come up with an animated screen on your cell then on your pc it should find your cell automatically and then show a removable drive under 'my computer'
Does anything show on the external display if you go to take a picture, but before you acually take it, close the phone and look on the external display as if you were taking a self-portrait?
To make fully sure, while the phone is closed, press a volume button - does anything show on the display? If so, the external display functions and it would be a setting that may have been overlooked.
Go to Menu > Settings > Initial Setup > Display Timeout
Menu > Settings > Personalise > Home Screen