Question about Acer (KV.16X04.007) DVD Drive

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Acer Laptop DVD drive stuck in 'open' position

Not exactly sure what happened, but believe my dad stuck a DVD into the drive without snapping it into place (he has a desktop) and then pushed closed. He got the DVD back out by hitting eject button and then pulling on the drawer, but now it is stuck open.

I can push the drawer in almost all the way, there is about 1/2" showing and it is a hard stop, like it is hitting something internally. It will go in, but I have to force it to do so by exerting pressure straight onto the door (ie- no wiggling). It will also open with no problems by hitting the release button.

Have turned laptop on side to see if something would fall out. Cannot see anything broken or twisted. Does not appear there is anything dented. DVD he put in there is fine, no scratches.

Any ideas on what the drawer may be catching on? Some internal lock? Thanks! Answer appreciated as dad is very embarrassed!

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The solution turned out to be just pushing the DVD drawer in and popping it out a few dozen times. Probably not the best solution, but the DVD player works and it slides smoothly now.

Posted on Dec 26, 2008

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Acer aspire dvd wont open with eject button


Whether you use your DVD drive to install software, make backups of your personal files or watch movies, having that drive onboard makes your computer more useful and more versatile.


While DVD drives function normally most of the time, sometimes a DVD will become stuck in the drive, and the tray will refuse to open.


Knowing what steps to take to resolve the situation allows you to start enjoying the advantages of the DVD drive again.


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Remove the DVD if the drive pops out.

Since there is no hole skip this and go to cleaning the lens.
Shine a flashlight on the DVD tray and locate the small hole near the eject button.


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