Question about HP DeskJet 825c InkJet Printer

1 Answer

Clearing jobs from the spool

I have a job that I have been trying to clear. I click on cancel and it tells me it is deleting, but it has been two days. I can't get any of the other jobs to clear either. Thank you for you help, Christine

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

You could try to reset your computer after saving all your work and closing all windows. Once you restart, windows should ask you if you wish to continue or discard your printing job.

Posted on Apr 15, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Troubleshoot/hpDeskJet 895Cse printers,how to cancel a print job


Print jobs are kept in a print spool on your computer. Turning off your printer only clears the printer. To clear the print spool on a Windows type computer, look for the printer icon on the task bar, lower right hand corner of the monitor. Double click on the small icon will open the list of pending print jobs. Select the one you wish to delete, then cancel the print job.

Feb 18, 2015 | Office Equipment & Supplies

1 Answer

HP 1500 will not stop Printing


Printer of all types connet to a computer and make use of a spooling service on the computer. You may need to go into the Printers and Faxes section of the computer from the Start button and open up the printer you are using and right click on all the documents that are listed there and click on cancel. There is a relationship between printer and computer with handshaking so you need to cancel and let the printer be connected to cancel the jobs. Pull out the paper tray might be a way to have it stop printing while to cancel the jobs. The cancel or clear on the printer only affect the jobs held in the memory on the printer and then as soon as that is clear the next job from the spool comes in. Clear printer spooling and then the printer should stop.

Jan 30, 2013 | HEWLETT-PACKARD Hewlett Packard Products -...

2 Answers

How do you clear the print jobs so that you are not printing the same things over and over


How to Clear Out a Stalled Print Job In order to stop a stalled print job, perform the following steps in order:
  1. Stop the Print Spooling service.
    • Click Start.
    • Click Run.
    • Type cmd.
    • Hit Enter.
    • At the command prompt, type net stop spooler and hit the Enter key.
  2. Delete the stalled print job.
    • Open My Computer.
    • Go to C:\Windows\system32\spool
      • Delete any files you find in this folder (but do not delete any folders!).
    • Go to C:\Windows\system32\spool\printers
      • Delete any files you find in this folder (but do not delete any folders!).
  3. Restart the Print Spooling service.
    • Return to the command prompt used in step 1.
    • Type net start spooler and hit the Enter key.
Once you have restarted the Print Spooler, the jammed print job will be cleared from memory. Now you can go back and re-print all the jobs that were held up.

Feb 15, 2011 | HP Office Equipment & Supplies

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

3 Answers

How to cancel a print job that has multiple copies selected for the print job


Click Start
Click Control Panel
Click Classic View
Click Printers
Double-click the active printer to open the "job-queue" window
Select the file to be cancelled
Right-mouse click on the selected file, and choose cancel.

Nov 17, 2009 | Microsoft Windows XP Professional for PC

2 Answers

Unable to delete doc after being sent to printer


First, I would try canceling the document either at the printer (hit cancel if it has already been sent) or at the computer.

You can do this by going to start -> settings -> printers and faxes
double click on the printer to open it
right click on the offending file and hit delete

It sounds like both of these have been done already. So...next option.

Second option - Restart the print spooler
Go to Start -> Settings -> Control Panel -> Administrative Tools -> Services
Click on the "Print Spooler"
Select Restart

Third option - delete the document from the spooler
Stop the Print Spooler by following the instructions above and clicking "stop"
Delete all files in the c:\windows\system32\spool\printers directory
Restart the print spooler.

CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

May 29, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

Unable to cancel a job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Printer will not cancel print job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

I have a Lexmark 2500 series printer. There is one printing job that I try to cancel. When I chose the cancel option, the status of that job changed to deleting... and has been like that for the last 24...


Hi,
I assume you've turned everything off and back on again, including the printer and the job is still stuck.

For windows XP,
click on the start button, click on run
type
net stop spoolsv
click OK
wait 30 seconds
click on the start button, click on run
type
net start spoolsv
click OK
Open the printer and refresh the print queue, has the job cleared?

If not we will need to clear the temporary spool files from the spool folder.

click on the start button, click on run
type
net stop spoolsv
click OK

The usual path to the spool folder is
C:\WINDOWS\system32\spool\PRINTERS,

Delete the files in this folder only, if you are not sure do not delete them.
Close this window.

click on the start button, click on run
type
net start spoolsv
click OK

Alternatively, if you are comfortable using the run command, do the following in sequence. Be very careful what you type *.* means everything in the folder.

net stop spooler
del %SYSTEMROOT%\system32\spool\PRINTERS\*.* /q /f
net start spooler

/Q - for no prompt
/F - to force the deletion

Dec 02, 2008 | Lexmark Office Equipment & Supplies

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

Not finding what you are looking for?
HP DeskJet 825c InkJet Printer Logo

Related Topics:

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...