Mine is a brand new printer and has all toner cartridges full. Still it prints only in blue and black color. There is no red or yellow color in the output. If any one else has faced this problem and found a solution please do email me back.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert that has over 500 points.
Re: CLP-300 prints only in blue and black color
If its brand new then it is dead on arrival. you may approach sales department.
if u want to troubleshoot u need to check installation of transfer belt. imaginb unit.
try testing page by pressing continuously cancel button onthe printer.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Samsung printers are far from the best. I have the same printer and it needs a Fuser. The fuser part costs more than I paid for the printer and it's a little over a year old. Samsung will not sell me the part but will repair the printer for $135 plus the part which costs over $135. Shipping is $20. I only paid $141 for the printer. I'll stick with Epson and to hell with Samsung.
The problem you are experiencing is a common problem with this printer. What happens is over time as the printer is used, toner or developer builds up a film on the developer blades. The developer blades meter the amount of toner that the printer puts on the paper to make the image. As the film builds up, less and less toner makes it to the page causing the image to become faint. The black developer blade probally is clogged.
This can be fixed two ways. The easiest and most expensive is to buy a new imaging unit for about $100+. The second is to disassemble your imaging unit and clean the developer blade(s). This can be done in about 30 minutes. I have posted instructions in my Tips section.
Spend a little time searching the topic on google and even this post. It appears that this has been a well documented problem since at least early 2008. The problem appears to be the imaging unit. According to several posts, Samsung has replaced several of the units. I purchased my CLP-300 in November 2008 and it worked with no problems until about 8 months in. The black text would print very lightly on the left side of the page about 1/4 of the way into the page. There was also a streak that ran down the page vertically that disrupted the text. I could change the font to any color and it would print just fine. After replacing several toner cartridges, I just began to print in a dark color for many months. After discovering all the posts on the internet this week, I contacted Samsung today with my documentation and evidence. They basically blew me off stating that I was outside of the 1 year warranty period and there was nothing they could do. I was even hung up on by a Samsung employee named Michael. Tonight I plan to take a hammer to it to relieve a little frustration. I cannot understand why Samsung chooses to ignore this well documented problem. Good luck.
check if your toner cartridge(s) is moving the toner supply spiral, you can see it in hole where toner leaving bottle. (you must push the valve in cylindrical output of cartridge inside about 20mm). When you rotate anti-clockwise gear of cartridge, the spiral inside must rotate too. My original toner has this broken and print was light.
You can have also bad developer unit, blade, or contacts, or printer electronic board.
Are the toner cartridges genuine? If not then they may contain inferior toner. If your cartridges are genuine then you will need to change the setting of your printer in the computer to try and get a higher resolution
its not possible till you get that rec colour refilled in your colour cartridge or replace the colour cartridge.so you cannot print black as the printer is not been able to end its cycle as the cycle is getting break at the colour cartridge.its very common problem faced by many users but no other option except replacing or refilling the cartridge.
Buxie, first off you have voided your warrenty, secondly
If marks repeatedly appear on the printed side of the page at even intervals: • Clean the inside of the printer. See “Cleaning the Inside of the Printer” on page 5.7. After cleaning the inside of the printer, if you still have the same problems, install a new toner cartridge of the problem color. See “Replacing Toner Cartridges” on page 5.3. • Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative.
If horizontally aligned color or black streaks or smears appear: • A toner cartridge may be installed improperly. Remove the toner cartridge and reinsert. • A toner cartridge may be defective. Install a new toner cartridge. • If the problem persists, the printer may require repair. Contact a service representative.
SXPRESS- It is normal to have to replace it after that because the starter cartridges are rated for 1500 pages but that is at only 5% page coverage and most people print alot higher coverage than that, and the replacements cover 2000 pages again @ 5% page Coverage