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To eliminate popup AOL's SpyZapper No Lon...

By ferencjs on Dec 25, 2008

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Please tell me how to get rid of the pop-up: AOL SpyZapper is No Longer Available! For TWO MONTHS now it keeps popping up, many times a day, every day when I access AOL and is driving me crazy. I phoned AOL, tried their Live Support, and also sent you several e-mail complaints: Suggestions which were: Opt-Out of Google Window, Marketing Preferences where I left everything unchecked, Pop-Up Control where I checked no pop-ups from AOL - do not do a thing!!! There must be a way of getting rid of this idiotic pop-up. ferencjs@aol.com

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Same Problem

Mar 15, 2009

- I have windows Vista and get the spy zapper pop up from AOL and can not find a way to stop the pop up. HELP! I need a fix to this annoyance problem.- Guest

Mar 07, 2009

- Spy Zapper pop up - can't get rid of it - if it's no longer available why keep having the stupid popup- Guest

Feb 01, 2009

- same problem -- popup spyzapper no longer available, etc.- Guest

Jan 11, 2009

- Can't get rid of mine either. Running Vista.- Guest

Jan 01, 2009

- I have a Vista (unfortunately) and I have this problem as well. I think it may have been the result of a faulty install of the secure edition of AOL (which Vista cannot handle). I have seen the solution is to uninstall and reinstall AOL. I did not try this yet.- DaraLynx

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Best Solution

posted on Jan 12, 2009

FixedNuts

Rank: Apprentice
Rating: 99%, 14 votes

AOL FINALLY listed the way to remove this major annoyance.
And it actually WORKS.

Delete the SpyZapper components manually. Log in to your computer using the administrator username and password, and then search and delete the following files:

AOLszs.drv
settings.ini
OptScan.exe

Note: Generally these files are located as below:
AOLszs.drv & settings.ini files location:

In Windows Vista: C:\ProgramData\AOL
In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL

OptScan.exe file location:

In Windows Vista: C:\ProgramData\AOL.
In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1

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Solution #2

posted on Dec 26, 2008

ramboin

Rank: Wiz
Rating: 82%, 29 votes

May be you have some spyware in your computer. Try Spybot software which will remove most of the spyware in your computer. you may download the software by clicking on this http://www.filehippo.com/download_spybot_search_destroy/download/93d9163739cc9c2cf3313fbf08c3a1f4 /
soon you will get rid of the problem.

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Solution #3

posted on Mar 21, 2009

rdriver1

Rank: Apprentice
Rating: 100%, 2 votes

Did the programdata\aol\optscan and deleted the AOLSZS.DRV file and the popup still cae back. When back and found a secound copy in the programdata\aol folder after deleting this one has not come back.

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Solution #4

posted on Feb 16, 2009

Jessica1075

Rank: Apprentice
Rating: 97%, 8 votes

If you have Windows Vista, click on Computer, double click the C drive. Click on Tools and then Folder Options. Click on the View Tab and click Show hidden file and folders. You will then see the ProgramData folder. Click on that and then the AOL folder. Double click on teh OptScan folder and delete the AOLszr.drv.

That did it for me. I did not have the other two files AOL said to delete, but it still worked.

Good Luck,

Joan1075

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7 people thought this was helpful

Solution #5

posted on May 24, 2009

chrisdaviss

Rank: Apprentice
Rating: 0%, 0 votes

Thank you FixedNuts and Jessica1075...spyzapper pop up is gone!!!

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Comment by Guest, posted on Dec 30, 2008

I can't get rid of this annoying pop-up and I have removed spyware from computer.

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