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To eliminate popup AOL's SpyZapper No Longer Available

Please tell me how to get rid of the pop-up: AOL SpyZapper is No Longer Available! For TWO MONTHS now it keeps popping up, many times a day, every day when I access AOL and is driving me crazy. I phoned AOL, tried their Live Support, and also sent you several e-mail complaints: Suggestions which were: Opt-Out of Google Window, Marketing Preferences where I left everything unchecked, Pop-Up Control where I checked no pop-ups from AOL - do not do a thing!!! There must be a way of getting rid of this idiotic pop-up. ferencjs@aol.com

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  • Anonymous Dec 30, 2008

    I can't get rid of this annoying pop-up and I have removed spyware from computer.

  • DaraLynx Jan 01, 2009

    I have a Vista (unfortunately) and I have this problem as well. I think it may have been the result of a faulty install of the secure edition of AOL (which Vista cannot handle). I have seen the solution is to uninstall and reinstall AOL. I did not try this yet.

  • Anonymous Jan 11, 2009

    Can't get rid of mine either. Running Vista.

  • Anonymous Feb 01, 2009

    same problem -- popup spyzapper no longer available, etc.

  • Anonymous Mar 07, 2009

    Spy Zapper pop up - can't get rid of it - if it's no longer available why keep having the stupid popup

  • Anonymous Mar 15, 2009

    I have windows Vista and get the spy zapper pop up from AOL and can not find a way to stop the pop up. HELP! I need a fix to this annoyance problem.

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AOL FINALLY listed the way to remove this major annoyance.
And it actually WORKS.

Delete the SpyZapper components manually. Log in to your computer using the administrator username and password, and then search and delete the following files:

  • AOLszs.drv
  • settings.ini
  • OptScan.exe
Note: Generally these files are located as below:
AOLszs.drv & settings.ini files location:
  • In Windows Vista: C:\ProgramData\AOL
  • In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL
OptScan.exe file location:
  • In Windows Vista: C:\ProgramData\AOL.
  • In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1

Posted on Jan 12, 2009

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If you have Windows Vista, click on Computer, double click the C drive. Click on Tools and then Folder Options. Click on the View Tab and click Show hidden file and folders. You will then see the ProgramData folder. Click on that and then the AOL folder. Double click on teh OptScan folder and delete the AOLszr.drv.

That did it for me. I did not have the other two files AOL said to delete, but it still worked.

Good Luck,

Joan1075

Posted on Feb 16, 2009

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Did the programdata\aol\optscan and deleted the AOLSZS.DRV file and the popup still cae back. When back and found a secound copy in the programdata\aol folder after deleting this one has not come back.

Posted on Mar 21, 2009

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Hello install this program from here:

http://www.malwarebytes.org/products/malwarebytes_free/

Here is a free version that works great.
This is also the best free malware remover available !!!!!!!!!!!

Install also a better free anti virus program like this:

http://windows.microsoft.com/en-US/windows/security-essentials-download

Please uninstall the old one/s before you install
Microsoft Security EssentialsYour windows version must be valid, to use mse.

Good luck

Posted on Feb 12, 2013

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Thank you FixedNuts and Jessica1075...spyzapper pop up is gone!!!

Posted on May 24, 2009

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May be you have some spyware in your computer. Try Spybot software which will remove most of the spyware in your computer.  you may download the software by clicking on this http://www.filehippo.com/download_spybot_search_destroy/download/93d9163739cc9c2cf3313fbf08c3a1f4/
soon you will get rid of the problem.

Posted on Dec 26, 2008

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