- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Remove water container and empty beans. BE SURE UNIT IS UNPLUGGED.First, facing the unit, take out the three black torx screws from the bottom front. It makes removing the sides a little easier.
Next, open the top lids, beans and water, and find the black pan screws in the top front and remove.
Now, facing the rear of the maker, there are four screws disguised as buttons. Clamp on to the steel with a linesman pliers or you may need a side cutters. If using a side cutters, apply just enough pressure to grip and not cut. Remove screws counterclockwise.
The top cover should lift up at this time. The side panels slide back to unhook from bottom and must be manipulated to release from front face. The side panel nearest bean grinder seems to remove a little easier than the water side.
At this point, you may be able to clean bean grinder chute without further disassembly. If you need to service bean grinder, right side panel needs to be removed. Then remove the stainless torx screw holding on the bean cover to the grinding chamber. Adjust knob to full coarse setting. Next, find the two black torx screws inset in the bean container, probably have beans stuck above them. Remove bin. Do NOT remove the stainless torx screw on the top of grinder worm (on top of grinder blade)!
From the side of unit, make note of clear and black wires on bottom of grinder motor so that wires will be put back on same terminals (can't remember if it was a dc motor). Remove wires.
Make a mark on gear teeth of fine/coarse gear and gear ring of grinder to retain calibration. Now remove three stainless torx screws holding in grinder ***'y. Grinder ***'y should come out. Cleaning is easier at point.
If you are to go further into the disassembly of the grinder, care should be taken because there are small springs and ball bearings in the ring gear and cutter.
Removal Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum). Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible. Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine. Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear. Cleaning- At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush. To Re-Assemble Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in. Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear. Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly. Step-4: Slide the doser adjustment gear toward the front of the machine until it stops. Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back. Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting. When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.
These instructions come directly from the service manual. Notice the mention of a qualified technician. If you do this on your own be careful. If you don't follow the instructions correctly or you break something you've will have no one to blame but yourself.
-Clean the coffee beans container periodically; this operation should be accomplished by a qualified technician! Unplug the machine. Empty the coffee container and unloose the two fastening screws. Now, the container can be removed and cleaned.
-Carefully pull the adjustment lever upwards, previously writing the set grinding degree.
-Turn the adjustment ring counterclockwise, until the blue marks coincide.
-Now, it is possible to remove the grinding ring from the machine, slightly pulling it upwards.
-With the aid of a brush or a narrow vacuum hose, clean both the gear box and the grind ring support. Make sure the position of the grind ring does not shift. To reassemble the coffee grinder, carry out the reverse sequence, making sure the adjustment ring has not been shifted during cleaning. If that is the case, turn it until the blue mark coincide with one of the three notches. Assemble the grind ring support and make sure the blue marks coincide.
-Turn the adjustment ring clockwise, to make the red marks coincide.
-Fit the adjustment lever on the ring, until it coincides with the previously set grinding degree.
Remove beans from chamber, then remove the 2-3 screws in the chamber, then lift hopper slightly and turn adjustment knob towards the middle number, or halfway between fine and coarse. Then lower hopper make sure the gears line up together, set screws add beans and adjust finer.
Follow these instructions to put grinder back together...
Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at firstname.lastname@example.org.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9
I managed to take mine apart because I was having a lot of leaking steam from the steam wand (as posted earlier). I followed your instructions, and all worked very well. Just to prepare readers, this is what I found. The green seal on the steam end was torn, as previously described. I noticed it start to "drag" a bit during use (daily for the past year), and it must have stuck and torn over time. See photos. I replaced with a part from ACE, see photo. Be sure to lube before re-assembly. Hope the photos help!
This is not a hard procedure, but you have to feel comfortable with DIY projects. First empty the bean container. Vacuum out any remaining beans. Remove the philips screws from the hopper. Lift the hopper off. Vacuum any loose beans out. Remove the rubber gasket. You may clean this with a mild soap solution. Remove the grind adjustment lever- lift straight up with index fingers under the flange. Turn the outer ring with the holes counterclockwise, lift the center ring with the ears straight up when the outer ring is loose enough. The ring with the ears is the upper burr. Clean with a brush. Don't use water or other solutions. Vacuum the beans chamber and brush clean. Replace the upper burr ring matching the ears with the grooves. Turn the outer ring clockwise until it stops. Pull the inner ring to be sure it is locked. Now turn the outer ring back 13 clicks. Replace the rubber gasket. Replace the grinder adjustment lever- drop the lever flange inside on the outer ring with the lever grip loop over the top at #4. Press the flange with two fingers while supporting the outer ring from below. This seems tricky, but be patient. Replace the hopper and screws. Do any grinder adjustments while grinder is running with beans, it may take a few shots to be back at your preference grind! Good luck!
It is is easy, if you know how to do it... as always
First take of the wather, trach bin etc,
Start with removing the cup wher the beans is stored, the adjustment knob for the mill is a tricky part. Remove it by bending out the side of the knob. Thereafter remove the screws from cup and those you on see on the top.
The front (silver frame) is removed by lifting it upwards, behind it you have 4 screws that has to be removed.
The last two screws is found under the wather tank.
Now you should had take away 11 screws, at least...
Bend the back of top and it will be off. Finally push the rest of the plastic cover backwards.
Do you know what the error codes says? I have know 6,8and no coffy...