Hi Juli, my name is Tyson and me and my fiance are doing the long distance dating and so are quite used to using our webcams and hers has stopped working which really sucks. We've done everything. The cam worked for about 6 months now and just stopped. It seems that it will work for about 2 seconds and as soon as she moves it freezes.
Are there any suggestions you can give. Is it a cam problem or a video problem? We will go and get another but whats the point if its the video card.
Good news it is not the video card causing this problem most likely she has downloaded or acceppted updates to the operating system that has caused conflict check the web cam vendors website and ensure you are having the most recent drivers
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi As you wanted to use the Webcam to take picture, you need to use some software , like Cyberlink. Try to download this software from HERE.It will be a chargeable but u can use the trial version from there.
In case if you have any more trouble do contact back in Fixya. Thank you
hi! It's quite possible that Windows 7 does not "know" your webcam, so you need to install a webcam driver. You can find all hardware drivers for your laptop here: http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGN-CS118E (under Camera section)
Just download and install your webcam driver (I advice to check if other device drivers are up to date too) then reboot and it should work.
First and Foremost i would like to tell you that if your webcam works in the office...Then there is absolutely no problem with your webcam...I need to ask you few questions
1> Did you try using your webcam software without the internet and if you have what error message do you get...
2> Have you tried using it with the internet and if so what error do you get...
Please let me know, so i can help you with the same as to how can we resolve the issue
Press the QuickPlay button (normally located near the display) on the notebook PC to open the QuickPlay application.
If this takes you to DVDPlay instead of QuickPlay, then you are probably not using an HP Pavilion notebook and you do not have QuickPlay installed. You should skip this test and go to Test the webcam using YouCam instead.
Alternately, click Start , type QuickPlay in the search field, and select QuickPlay when it becomes available to open the QuickPlay application.
Click icon, and double-click HP webcam in the Source column.
The input from the webcam displays on the screen.
Click Record in the QuickPlay window to record a short webcam file, and then press Stop .
By default, the file is saved in a public folder, and the date is used as the name of the video file.
For example: C:\Users\Public\Videos\HP Webcam\webcam_20070228_1540.mpg .
The saved file can be renamed and moved for use by QuickPlay or other media programs.
Double-click the name of the file in the playlist in the QuickPlay window to view the short Webcam file.
If you can view this file, this concludes this test. You should now test with YouCam.
If you have a third-part webcam, see HP Notebook PCs - Testing a Webcam in Vista with QuickPlay for additional information.
Test the webcam using YouCam
To verify that the webcam on an HP or Compaq computer that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following YouCam test. This test verifies that the Webcam is working and can record or play video files.
Click Start , type you in the search field, and select Cyberlink YouCam from the resulting list.
After a few seconds the program starts and the webcam image should be visible in the main viewing window.
Click in the main control bar to record a short webcam file, and then press Stop .
By default, the file is saved in the Documents folder, in a subfolder named YouCam, with a generic name based on the date.
For example: Capture_20080327.wmv
To navigate to this folder, click Start , Computer , and then select Documents under Favorites, and then open the YouCam folder.
The saved file can be renamed and moved for use by YouCam or other media programs.
Double-click the name of the file in the playlist in the YouCam window to view the short webcam file.
This test verifies that the webcam is working and can record or play video files.