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Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".
For further help on Xbox & Xbox 360 laser burn disc repairs or to get discs professionally repaired, visit:
You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new. If this is happening consistently without any knocks or movement of the console, I would contact Microsoft for advice on your games console.
That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.
If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.
In case there is no scratch or a flaw on the game disc try the following steps: 1- With no discs in the disc tray, go to the System section on the dashboard. 2- Select Console Settings. 3- Select Start Up. 4- Make sure it is set to Disc not dashboard. If it is set to dashboard, select Disc and try the game again. It should work. If is already set to disc or you tried setting it to Disc and still not working try the following steps: 1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not. 2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not. 3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive. 4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.
A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. XBOX laser burn discs can be fixed!!!
For further help on XBOX & XBOX 360 disc repairs, visit:
Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.
If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. Check your garauntee and contact Microsoft for assessment and guidelines.
Know what? I've had your same problem...
Bought BF:BC, and it'll tell me that it's an un-readable disk, or says "Play DVD"...
I've also already returned the game once, for another copy and there's no positive changes.
The rest on my games work, just not BF:BC.