Question about HP PSC 1610 All-In-One InkJet Printer

1 Answer

Remove and check right cartridge (black ink)

I printed fine all day yesterday. Then I came in this morning and wanted to start printing again. and I get the signal "remove and check right cartridge".. I did that several times, nothing worked. Then I put in another "used" cartridge that I get from Cartridge World here in Durham, Carolina and I get the same signal. Then I put in a third "used" cartridge and it works fine. But then suddenly, as in the past, the cartridge will stop working and I have the same problem again. This printer is about 4 years old and I have never had any problems at all. I do use it practically every day. I think now I need to look into a new printer. Or do I need to buy NEW cartridges? I don't know what to do. Please help me.

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  • Anonymous Dec 29, 2008

    my printer show the message "remove and check right cartridge" all time and i can not print my work.

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I have discovered how to perform a full reset of the HP PSC 1610, which clears all the internal memory, thereby fixing the "remove and check right cartridge" problem.
To perform a full reset of the HP PSC 1610:
1. Unplug the power cord.
2. Press and hold the OK and CANCEL buttons on the front panel keypad.
3. While still holding the buttons, plug the power cord back in. Continue to hold the buttons for two seconds, and then release them.
4. After a few seconds, the screen will display the message “Deriv Clear” confirming that the reset is done.



I have discovered that the HP PSC 1610 all-in-one printer has a hidden diagnostic mode, which lets you do several interesting things.

To enter the hidden diagnostic mode of the HP PSC 1610: 
1. tap both arrow keys simultaneously.
2. tap the left arrow key.
3. tap the OK key.
4. At this point, you have a choice to make. If you want to enter the "Service" menu, tap the left arrow key. If, on the other hand, you want to get into the "Underware" menu, tap the right arrow key.

There is a menu option in the "Underware" menu called "printer-mech button tap", from which you can initiate any of HP's "tap tests," so called because, on the early HP printers whose onboard user interface was limited to two physical buttons, you would tell the printer which diagnostic test you wanted it to perform by holding down one of the buttons while tapping the other button a certain number of times. In the HP literature, the various diagnostic tests that the printer can do are named according to the number of button taps required to initiate the test. Hence, HP might refer to "tap test #6", "tap test #9", and so forth.
I am not sure what all of the various tap tests do, but I would imagine there is probably a tap test that resets the internal counter responsible for making the printer reject the cartridges.

Posted on Sep 16, 2009

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Hi there,
Error E5.
Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

Replacing A FINE Cartridge.
When replacing a FINE Cartridge, check the model number very carefully.

The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

Black : PG-40 Black
Color : CL-41 Color

The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

Replacing A FINE Cartridge
When a FINE Cartridge runs out of ink, replace it using the following steps.
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2) Remove the empty FINE Cartridge.
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b) Remove the FINE Cartridge.
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Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

3) Prepare a replacement FINE Cartridge.
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4) Insert the new FINE Cartridge.
Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
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b) Push the FINE Cartridge up until it clicks into place.

5) Close the Scanning Unit.
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4) Load the checked sheet on the Platen Glass.
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5) Press [Maintainance] repeatedly until <U> appears.

6) Press [Black] or [Color].
The machine scans the pattern and aligns the FINE Cartridge automatically.
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Hope this helps.
Please rate my response
Thanks.
Have a good day.

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The Basics manual from HP:
http://h10032.www1.hp.com/ctg/Manual/c00694908.pdf

Check out page 17 of the Basics manual for detailed instruction on replacing the cartridges.

Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
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If you are replacing the tri-color print cartridge, remove the print cartridge from the
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1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
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7. Remove the new print cartridge from its packaging and, being careful to touch
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1 Copper-colored contacts
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3 Ink nozzles under tape
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If the alignment fails again, you might have a defective sensor or print
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choose your country/region, and then click Contact HP for information on
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