Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Fax 2850 no dial tone

After replacement of the Main PCB in Brother Fax machine model: 2850, it is working but there is no dial coming from speaker and hand set. Can not send or receive any fax. Every thing checked, can you help me out.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 320 Answers

Who changed out the main pcb board and why, may be one of the connectors was left of , there is a connector comming from the phone board called the ncu board. go over your connections, or if a service center did the replacement it should have been checked out before you got it back, good luck

Posted on Jan 19, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant send fax


Check whether you have dial tone by pressing [hook], if no tone, could be the fax card/PCB needs to be replaced.

Mar 31, 2014 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I cannot send fax


Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

Apr 02, 2011 | Brother IntelliFAX 2600 Fax

1 Answer

I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


Thanks!

Mar 30, 2011 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Can not sent or get fax,have dial tone but if somedody sent us a fax says line is busy same as when we sent fax dose not go through says poor line,called phone comany they said line is ok,any idea?


Try calling your machine from a telephone...it should answer and you will hear the "fax tones" in the telephone earpiece.
If you do not hear any tones in the earpiece, then this could be an indication that you have lost the "NCU" pcb in the machine...this is the pcb normally that the fax line plugs into in the back of the machine. It will have to be replaced to effect repairs.

Nov 08, 2010 | Brother Office Equipment & Supplies

1 Answer

Cant fax or rec but have line


It would help if you gave make and model...however "generally" if a fax can't send or receive but there is dial tone..what I would do first is call the fax machine from a telephone and see if it attempts to answer( do you get the tones in the earpiece of the calling telephone.??) if not try the machine on another line to eliminate the line...after that you could have an NCU, MODEM or Main PCB fault depending on make and model.

Aug 19, 2010 | Office Equipment & Supplies

1 Answer

Brother 575 phone does not work?


If you can send fax out, your handset should have dial tone. If there is no dial tone, try to replace the handset cord.

Sep 17, 2009 | Brother FAX-575 Plain Paper Thermal

1 Answer

Multifunction phone/fax/copier machine


Hi sythonk
1. Make sure you have a telephone cable connected the jack labelled "LINE" on your brother machine.
Go through the Menu on the LCD, Initial setup, dial tone, choose the correct dial tone PULSE or TONE.
Exit from the menu.
Pick up the handset on the fax machine, and dial your nuber to make a phone call. (To send a fax, dial the number without lifting the handset.)
Hope this will work for you. If it solved your problem, give a please rating
Cheers
luciana44

Sep 06, 2009 | Brother Office Equipment & Supplies

1 Answer

Brother Intellifax 4100 unable to send fax but can receive


Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

May 05, 2009 | Brother IntelliFax-4100e Fax

2 Answers

No Dial tone


Have you had an electric storm or power failure? A power surge can cause no dial tone also. It can be the main PCB in the machine or NCU PCB(board for phone cord). Unplug the machine from the wall, put your finger on the menu key first, plug the machine while holding the menu key, the light will flash and display will say maintenance. Press number 82, if there is a DF error the main board will need to replaced. The main board is the brain of the machine and is one of the most expensive parts of the unit. It is hard to distinguish if it is the modem or the main board on this unit that is causing the unit not to have a dial tone. It may be better to take it to a service center.

Aug 15, 2007 | Brother 2440C Colour Plain Paper Inkjet...

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

206 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...