When starting my PC the Dell logo shows up followed by the Windows XP Professional logo with the blue progress status bar showing. Eventually the screen goes black and only the cursor can be seen (& the mouse moves the cursor). The desktop and its icons never appear on the screen. That's it. I don't know what to try short of reinstalling Windows.
This has been a slowly progressing problem. For a time, whenever this happened, just restarting the PC would solve the problem, but now it just won't start at all.
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Press DEL on startup and select "last best known config that worked" If that doesn't work you have probably corrupted the Win registry.Will need to take back to store, beware that if its a software fault you will have to pay and may lose all your data n the HDD!!!
It sounds like it could be 1 of 2 issues either the memory or your hard drive may be failing.
Please do the following:
Turn on the computer. When the DELL logo appears, press
immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer and try again.
When the boot device list appears, highlight Diagnostics and press .
Please choose the express test and post the results.
If you purchased your I6000 after 2005, then it still has the PC Restore option. For Dell system with Windows XP, your can restore your computer to factory settings by pressing CTRL+F11 when you see the page after the big DELL Logo. It's a BLACK SCREEN with a blue bar at the top and it has www.dell.com written in white. Usually this screen will show up in between the DELL Logo and Windows Logo.
it is an issue with your software which is not able to find the os in hard drive please perform a operating system reinstall
Ensure all of the Windows XP installation discs and information are present.
Install the Windows XP disc.
Press and hold <Ctrl>+<Alt>+<Del> at the same time to restart the computer.
When the computer restarts and the Dell splash screen appears, press <F12>.
In the Boot menu, use the <Up> and <Down> arrows to select either CD or DVD, and then press <Enter> to continue.
If prompted, press any key to continue. If you do not press a key, the computer starts from the hard drive. In that case, wait until Windows has completed started up, and then begin again.
At the Windows XP setup window, select To set up Windows XP now, press Enter, and then press <Enter>.
Press <F8> to accept the terms and conditions specified in the license agreement.
By default, unpartitioned space is highlighted. If any other partitions appear that were not previously created by you, they may include a PC Restore partition or a Media Direct partition.
In the Windows Setup Partition screen, press <Enter> to partition the hard drive. On this screen, review the listed partitions. Usually, the original operating system partition is labeled (OS) and is also the largest partition.
Use the <Up> and <Down> arrows on your keyboard to highlight the OS partition and press <D> to delete the partition.
When the Confirmation screen appears, review the warnings and press <Enter>to continue. You will now be returned to the previous screen.
Use the <Up> and <Down> arrows to highlight the unpartitioned space and press <Enter> to set up Windows XP. The Windows XP Setup appears with the following information highlighted: Format the partition using the NTFS system.
Press <Enter> to continue. On the next screen, a progress bar shows the format process. When the format is complete, the setup files are copied to the hard drive. The following message appears: Please wait while setup copies files to the Windows installation folders. This might take several minutes.
Then follows Setup is copying files…. The status bar displays the percentage complete. When complete, the computer reboots and the set up wizard appears.
When the Regional and Language Options window appears, change as needed, then click Next.
When the Personalize Your Software window appears, enter a name and organization if wanted, then click Next.
When the Product Key window appears, enter the product key, then click Next.
When the Computer Name and Administrator Password window appears, enter a password if wanted, then click Next. When you enter the password, be sure the caps lock is off; passwords are case sensitive.
When the Date and Time Setting window appears, change as needed, then click Next.Windows is installed, a progress bar indicates approximately how much of the task is complete.
The computer reboots.
The Windows XP operating system is fully installed.
bro just one good thing you should do... if you got no important files in the hard disk just clean format the drive and reinstall a good tested OS probably windows xp pro... make sure you low level format your drive before installing the OS... also you may try updating your BIOS.