Question about Acer Aspire 3690-2196 Notebook

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Possible virus keep getting warnings from Mcafee anti pro virus that files are infected can you help I'm on the road and need my computer

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Sir,

If u have purchased antivirus through mcafee website, check the website for online support. also update the antivirus and scan the whole system it will be cleared. if not worked, backup all the files and folder in c:\ drive and reinstall the OS.

Note: If u reinstall the OS u may clear all the virus and better to work with antivirus program. If antivirus program is install after reinstall OS it much better.

thanks
good luck

Posted on Dec 25, 2008

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Hi,

I suggest you to run a full scan and disinfect the virus.If the issue is the same then download and install a new kaspersky internet security 2009 run a scan and remove the virus.This will solve the issue.

Posted on Dec 25, 2008

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What the comment exactly say..like you cant remove the infected files?

Posted on Dec 25, 2008

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Just format your pc and load the antivirus again .everything will be perfectly ok.

Posted on Dec 25, 2008

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Run this program and it will tell you if you have viruses and where they are located so you can delete them http://housecall.trendmicro.com/

Posted on Dec 25, 2008

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Posted on Jan 02, 2017

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