Question about Digital Products Hewlett Packard OfficeJet J6480 InkJet Printer

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HP OJ 6480 PROBLEM WITH WIRELESS INSTALLATION

When I do the installation I get to the part where it asks about WEP, WPA or NONE for security. I have none, therefore I select NONE. It comes back with an error msg saying Error saving information. I even tried to set a WPA password and it didn't like that either. The biggest value for is the the wireless feature and I can't get past this stage.

Pls help!

Joe Dougherty

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  • jolie_ent Jan 09, 2009

    I have solved this problem. Thanks to anyone who tried to help. The solution was to do the set commands on the printer itself, for Wireless hookup. Once done, everything else worked. My disappointment is that HP didn't make this very clear in the beginning of the installation procedure.

  • bandys Feb 15, 2009

    Can't hook up wirelless printer

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Printer saying error and I can't get it to print

Posted on Jan 09, 2009

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On my HP photosmart how do I find my WPA Passphrase. I have a Nexxt solutions wireless-N broadband router and Cable & Wireless TP Link, routers. I live in Panama, Central America


Theencryption key secures your data from unauthorized access. The router's password is a Passphrase or the WEP or WPA orWPA2 encryption key. The Passphrase generates the WEP or WPA or WPA2 encryptionkey and this is in the router's wireless settings. To connect to your wireless router, it needs the router'swireless settings configured ie SSID, WPA or WPA2 encryption key and also thewireless cards in all the laptops and or computers needs to be configured withthese router's wireless settings. Then the laptops and desktop computers can communicatewith your wireless router.

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Hpj4680 will not print after adding wep pw


Cant you use WPA2, wep is very weak and should never be used if you have the option to use WPA.
If you have used WPA2 security ( you choose the password )
and the printer is asking for a wep key ( the router generates a long key , you dont choose it).
That will be the reason you can't connect, if the printer cant be changed to WPA, you only have the option to log on to the router and change security to WEP, which i would not recommend

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Installing HP Officejet 6000 on Wireless Secured Network+ WEP key


I hate it when developers do stupid stuff like that. Its like they work overtime to make it harder for people.

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Can't get it networked on my mac that has windows parallel xp cant find it


Hi
I recognize the importance of resolving this issue and I look forward in providing you with the necessary assistance you need.

Problem: Cannot get network on the Mac not specified
OS : MAC computer Windows installed on it
Printer Office jet 6500 Wireless.


Solution :
There are few thing which are required to know before we start trouble shooting

IMPORTANT : Before you can install the product, your wireless network must already be set up. (To set up your network, follow the instructions that came with your particular access point.)

IMPORTANT : Before you can install the product, you must have the following information about the network:
  • Network name : The network name is the SSID (Service Set Identifier).
  • Password : WEP key or WPA passphrase


For a new product:CD installation is a quick and easy method and if you do not have a CD, you can download the software you need.

CD installation : CD installation might not work if you are installing the product on a computer running a newer operating system that released AFTER the HP product released as the software on the CD is current to the date of the product release.

Downloading the HP Drivers :Downloading the software provides the best results for your older product. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues. Downloading is also the recommended method if your computer operating system released after the HP product released. The software that you can download from the HP Web site is the most current software available for your product. HP often updates software and drivers AFTER the product and CD release to the market ..




Wireless installation: If you have not previously installed the software, follow these instructions.
Step one: Prepare for installation
1 Make sure that you have the following requirements before you begin:
  • Network name: The network name is the SSID (Service Set Identifier).
  • WEP key or WPA security passphrase
  • A computer that is connected to the wireless network.
  • Internet access. HP recommends broadband Internet access such as cable or DSL.
  • Your wireless-capable HP product. Place it close to the computer during the installation procedure.
  • A USB cable (used only during installation).
  • Administrator privileges or password
2. Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
3. Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
4. Exit all applications running on your computer.Install the software
To install the product software, follow the steps for the method that you want to use (CD or download).
Method one: Install the software with the software CD
  1. Insert the Macintosh product CD into the CD drive of the computer.
  2. Double-click the HP software disc icon that displays under the Xp/Macintosh HD icon.
  3. Double-click the HP Installer icon. The HP Installer program opens.
  4. Follow the on-screen instructions to start the installation.
  5. When prompted to set up your device and software, select Continue .
  6. If a check mark does not appear, select Configure your device for a wireless network , and then select Continue.
  7. Follow the on-screen instructions to finish installing the software
Option two: Change connection type
1. Open HP Device Manager.
2. From the Information and Settings drop-down menu, click Setup Assistant . 3. The HP Setup Assistant window opens.
4. Follow the on-screen instructions to change your connection type to an existing wireless network.

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My HP configuration says there is no IP address and cannot find the network even though it lists NETGEAR on my HP. I cannot print from my desk top or my laptop. I know the router(?) works because I have...


when you run the wireless setup wizard .. after it searches the network , it will ask for the WEP key or WPA key.. you need to enter the key correctly and that key is also case sensitive .. so enter that key carefully.. after it gets connected then run the installation or run the add a device option which comes in the installation cd..
check if it works..

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1 Answer

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Try this :
Press the setup button on the printer;
Goto network setup
Run the wireless setup wizard
It will ask for the WEP or WPA key (Wireless security key)
If you don't have it contact the router company other can check from the EWS page ; put the default gateway(ip address ) in the address bar fo IE and check for the wireless settings; Even if you dont get it check the Below given Link for The network diagnostic utility ; Download it on your desktop and run it ; it will give the WEP/WPA key

Network Diagnostic Utility:
ftp://ftp.hp.com/pub/printers/ndu/
Click on HPHNDU..
Save it to your desktop
Check the WEP/WPA key
Put it in the printer
Select done it will get connected to the network

for further help can check the link given below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01491627&cc=us&lc=en&dlc=en&product=3560280

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Try this :
Press the setup button on the printer;
Goto network setup
Run the wireless setup wizard
It will ask for the WEP or WPA key (Wireless security key)
If you don't have it contact the router company other can check from the EWS page ; put the default gateway(ip address ) in the address bar fo IE and check for the wireless settings; Even if you dont get it check the Below given Link for The network diagnostic utility ; Download it on your desktop and run it ; it will give the WEP/WPA key
Put it in the printer select Done
It will get connected to the network;
Check the Link: (for wireless installation)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01084503&cc=us&lc=en&dlc=en&product=3204785
Regards Soumajit

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Wireless problem setup/ What is WEP?


It is the security key used for your wireless router.
When you set up any device to connect to the wireless router you will need it.You should be able to go on you computer,open internet explorer,and type 192.168.1.1 to get to your router page to see all the info needed.

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1 Answer

I have a laptop run Vesta trying to set wireless connection to HP Potosmart C4385 print using ad hoc network setup. When selecting Ad Hoc connection in the printer setup it saids it can not find it or...


For this specific issue about installing the printer to a wireless connection. You need to install the software first as a usb connection. After the successful installation of the usb connection then you can add a device and it should work.

Step one: Gather the necessary hardware and information Follow the procedure below before obtaining your wireless network:
  1. Obtain your network SSID and WEP. To simplify this process, press the Wireless button on the all-in-one, and select Restore Network Defaults . This turns wireless off and sets the all-in-one's SSID to hpsetup .
  2. Press the Wireless button to turn wireless back on. Look for hpsetup when you select your network.
  3. Make sure that wireless is enabled on the all-in-one.
  4. Make sure that the computer that will be using the all-in-one has access to the router/access point.
You will need the following to set up the product on a wireless network:
  • A wireless 802.11 network that includes a wireless access point.
  • A desktop computer or laptop with wireless networking support or a network interface card (NIC).
  • Broadband Internet access is required for some features of the HP software to function. Cable Internet or DSL are examples of Broadband Internet access. NOTE: If you connect the unit on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).
  • The network name, or Service Set Identifier (SSID). NOTE: The SSID is obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with the access point for more information.
  • The Wired Equivalent Privacy (WEP) key or Wi-Fi Protected Access (WPA) passphrase, if needed. CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase and a unique SSID to your access point. Your access point might have been shipped with a default SSID, which can be accessed by other users using the same default SSID. For more information on how to change the SSID, see the documentation that came with your access point. NOTE: The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with the access point for more information.Some access points provide more than one WEP key. Use the first WEP key (index 1) when setting up the wireless network.
  • If the network is set up with an Apple AirPort base station and you are using a password instead of WEP HEX or WEP ASCII to access this network, you need to get the equivalent WEP key. See the documentation that came with the Apple AirPort base station for more information.
  • If IP address filtering is set up, verify that the unit address is listed.
  • If MAC address filtering is set up, verify that the unit address is listed. NOTE: HP cannot set up or change the SSID, WEP key or WPA passphrase. This information is required before connecting the HP All-in-One to the wireless network.
Step two: Connect to an integrated wireless WLAN 802.11 network Follow the procedure to connect the unit to the wireless infrastructure network:
  1. Insert the software CD.
  2. Click Install .
  3. Click Next on the Please Allow All HP Install Wizard Processes screen.
  4. Select Easy Install on the Choose Easy Install or Advanced Install screen.
  5. Select Through the Network on the Connection Type screen. Figure 2: Connection Type screen c01160788.jpg
  6. When it doesn’t find your device, click Next . Figure 3: Using Network Setup c01164746.jpg
  7. Plug in your device via USB (it will tell you when to disconnect later). Figure 4: Making a connection to your all-in-one c01160790.jpg
  8. Select your network from the list, and click Next . Figure 5: Wireless Network Setup c01160791.jpg
  9. Enter your WEP key (if applicable). Figure 6: Specifying your network security settings c01160792.jpg
  10. Once it has completed connecting to the network, click Next . Figure 7: Network connecting completed c01160793.jpg
  11. Disconnect the USB cable from the computer and the All-in-One . Figure 8: Disconnecting the USB cable c01160794.jpg
  12. Click Finish to complete the software installation process. Figure 9: Software installation complete c01160795.jpg

Aug 04, 2008 | HP Printers & Copiers

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