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Didj update failed

Update from didj website quits halfway,now the system won't go past the first screen.i've tried the reset button,but no help

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  • tylerandhele Dec 25, 2008

    keeps shutting down after the first screen

  • jasonv90 Dec 26, 2008

    when I attempt to load the game from the cartridge, the didj shuts itself off everytime

  • hmcampbell Dec 30, 2008

    I have the same problem, customer service is no help, they just keep telling me to leave the device connected or uninstall and reinstall the software. I have tried 20+ times, loaded the software 3 times and tried about 4 times with my firewall off. The first unit I had completely froze up so that the reboot wouldn't even work. I am on my second unit and about to take it back.

  • spacesea Jan 06, 2009

    I just bought Sonic the Hedgehog game for my daughter and I kept putting it in and it kept saying reinsert the cartridge.....I kept on doing that about 5 times and it finally worked. However, sporatically or when she moves suddenly, it will still shut itself off. What can I do?
    tkroenert@gmail.com

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SOURCE: didj "Download in Progress Do Not Disconnect" (DiPDND)stays on

well you are not alone
i think that all the parents thats bought this cute game
got suckered
because i have the same problem too
its a problem with these games
and i will never buy another product that have to be tuned
at all
there are problems with these games
i do not urge any parent to purchase a diji (STAY AWAY )

Posted on Oct 17, 2010

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Hi there I need 2 tune up my didj






Follow these steps To reset the Didj to factory settings and solve your problem:




1) Launch LeapFrog Connect





2) On your computer keyboard, press "Ctrl + Shift + R"



(on a Mac "Command + Shift + R").





This should bring up a window that says "Connect the device you would like to reset"





3) Connect the Didj and turn it on




4) Follow the on screen messaging to reset the Didj



5) Eject the Didj when the reset is complete





6) Recreate the profile on the Didj and then turn it off





7) Close and then open LeapFrog Connect



8) Connect the Didj and turn it on





9) You may be prompted the Didj needs an update. Accept this update





10) Get your parents to sign into the parent account and link a footprint to the current profile.



Mar 04, 2011 | LeapFrog Custom Learning Didj Racing -...

1 Answer

Coe 102


Your post/description indicates a possible problem with the firmware. It would seem that the Archos 6052_bing.gif would load but fail to finish and there restarts itself. This could only be possible if somehow the firmware has been corrupted or you tried a firmware upgrade but failed halfway.

There are several versions of the 605, you need to determine which one you have.

Things you can try:
1. Do a soft reset. Press on the power button for about 15 seconds;
2. Do a full/hard reset by removing the batteries and pressing the master reset button;
3. Try again the Systems Recovery. You may need also to format the internal HD but that would mean you loose whatever data is inside.

Alternately, you may need to update/re-install the firmware. A more complete and better explained firmware update procedures are here. Briefly, you have to download and save in your PC the ???????.aos file (there are several versions of the firmware. You need to determine which one is appropriate to your model), connect your 605 to the PC, copy/paste (drag & drop) the said file to the Archos device listed in "My Computer" (you may have to overwrite the older copy), disconnect 605, proceed to System Settings, tap on "Update Firmware". Follow on screen instructions.


If the above is not corrective, am afraid that your unit has been partially bricked. Some have reported serious hardware or firmware problems with the 605 that would require replacement by the manufacturer.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.


Good luck and kind regards.

Thank you for using FixYa.

Feb 12, 2010 | Archos 405 Digital Media Player

1 Answer

Didj "Download in Progress Do Not Disconnect" (DiPDND)stays on


well you are not alone
i think that all the parents thats bought this cute game
got suckered
because i have the same problem too
its a problem with these games
and i will never buy another product that have to be tuned
at all
there are problems with these games
i do not urge any parent to purchase a diji (STAY AWAY )

Jul 23, 2009 | LeapFrog Custom Learning Case

1 Answer

Didj will turn on but Warning screen is just frozen.


Try replacing batteries with fresh non-rechargable batteries.

Mar 12, 2009 | LeapFrog Custom Learning Gaming System

2 Answers

Didj will turn on but Warning screen is just frozen.


I had the same problem. What you need to do is open the Leapfrog connect and then plug your DIDJ into the computer. You also need to plug it in with the AC adapter as this takes time and the first time I tried the batteries died. So plug it in or put new batteries in it. Now just leave it sit plugged into your computer with the Leapfrog connect program open. It took mine almost 2 hours just sitting on the white Warning screen then if finally connected and updated the software and is now working fine. Hope this helps.

Jan 18, 2009 | LeapFrog Custom Learning Didj Racing -...

1 Answer

Can not get a game to play


I just got the Sonic game to play again. Unfortunately, I had to reset the Didj--i.e., erase all the contents, including "Jet Pack Heroes" and my son's profile. Basically, I had to reset it to factory settings.

So all the stuff we worked on is lost, but at least he can play Sonic.

I got the instructions here:
http://community.leapfrog.com/blog-entry/Bad-Christmas-Presents/Didj-Needs-Tune/580000606

And here are the instructions:

"Launch LeapFrog Connect
  1. Press the "Ctrl + Shift + R" keys on the keyboard
  2. A window will open that will say "connect the device you would like to reset"
  3. Connect the Didj and turn it on
  4. This will reset the Didj to the factory settings"
It didn't work exactly like this, but that's the command you want to use to reset it when connected to the computer via USB. You'll know when it's resetting--it takes a good 5-10 minutes and very clearly tells you that you're resetting.

Hope this helps!

Jan 16, 2009 | LeapFrog Custom Learning Case

8 Answers

Problem with didj


QUICK Summary:
- Download and install "Leapfrog Connect" manually.
- Wipe/reset your DIDJ (maybe...)
- Install the free game.

LONG Summary:
Like most people here on the forums and question boards, the didj hung or failed to download the update: "Download failed. Please try again."
I found that the .EXE from the CD, created a folder in the C drive "C:\Program Files\LeapFrog\log", where the file name was "Sniffer_*date*_*time*.log" Example: Sniffer_090102_1916.log
In this log file, there were two references to the remote files it had to download (in the display window, it says 101 Mb. So the two files below add up to about that much):
http://download.leapfrog.com/leapfrogconnect/PC/didj/DidjPlugin.exe (78Mbs)
http://download.leapfrog.com/leapfrogconnect/PC/UPCInstaller.exe (25 Mbs)
The DidjPlugin.exe is the "Leapfrog Connect" installer, while "UPCInstaller.exe" is the free Jetpack Heroes game.

I cancelled the hung or timed out program launched from the CD, rebooted the PC, and then proceeded to download these two files manually.
After downloading these two files, I double-clicked each one. There was no dialog box or confirmation or license agreement page, destination folder, etc, etc, etc. This was a 'silent' installation, with
no prompts (save for the Windows security prompt: "Are you sure you want to run ...exe?"
I then proceeded to wipe the handheld (because it was stuck on "Downloading Update, please wait...).

Launch Leapfrog Connect:
1) Press the "Ctrl + Shift + R" keys in sequence and hold them down.
2) This should open a window that says "Connect the device you would like to reset".
3) Connect the Didj.
4) Eject the Didj when done.
5) Recreate your player profiles on the Didj and connect again.

I could be wrong, but wiping the didj did not erase the free game. I don't remember, but there was a point to sync the didj and then the game was there... Anyways...
After restarting the didj and creating a new profile, connecting to Leapfrog Connect, the didj should be good to go.

I do have a couple questions:
Why only have a small 5Mb self-extracting installer on the CD? Why not include the larger (75-78Mb) "Leapfrog Connect" on the CD?
Why not have the free game ALREADY installed on the didj? That way, when it comes out of the box brand new, you get to start playing right away...

Thomas

My (kids) PC specs: AMD Duron 1.2 Ghz, 768Mb RAM*
Windows XP, Service Pack 3

Dec 27, 2008 | LeapFrog Custom Learning Case

1 Answer

I have a archos 504 that says recovery code 4.Then it asks if you would like to recover your system.The chocies are no ,repair disk and format disk. no matter what chocie you make nothing happens.


Hi,

Your post/description indicates a possible problem with the firmware. It would seem that the Archos would load but fail to finish and there restarts itself. This could only be possible if somehow the firmware has been corrupted or you tried a firmware upgrade but failed halfway.


There are several versions and you need to determine which one you have.

Things you can try:
1. Do a soft reset. Press on the power button for about 15 seconds;
2. Do a full/hard reset by removing the batteries and pressing the master reset button;
3. Try again the Systems Recovery. You may need also to format the internal HD but that would mean you loose whatever data is inside.

Alternately, you may need to update/re-install the firmware. A more complete and better explained firmware update procedures are here. Briefly, you have to download and save in your PC the ???????.aos file (there are several versions of the firmware. You need to determine which one is appropriate to your model), connect your Archos to the PC, copy/paste (drag & drop) the said file to the Archos device listed in "My Computer" (you may have to overwrite the older copy), disconnect the unit, proceed to System Settings, tap on "Update Firmware". Follow on screen instructions.


If the above is not corrective, am afraid that your unit has been partially bricked. Some have reported serious hardware or firmware problems with the Archos that would require replacement by the manufacturer.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.


Good luck and kind regards.

Thank you for using FixYa.

Apr 05, 2008 | Audio Players & Recorders

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