Question about Clarion DXZ838RMP CD Player

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Error 6 on in car stereo

My son has a Clarion head unit that at present will not play cd's. It spins them then flashes up "error 6". What can be done to sort and what is error 6? Cheers Carl

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Re: Error 6 on in car stereo

Here is the link to the user manual for your player if you need it; Page 38 of the manual (page 42 of the pdf file) describes the error codes error 6 states "a disk is loaded upside down inside the cd deck and doesnt play properly" Suggested solution is to try the disc the other way up, if this doesn't help then there is most likely a problem with the lens - possibly cured by cleaning, please ask again if you want to try this yourself and we can talk you through it Hope this helps :)

Posted on Apr 15, 2007

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My cd is stuck in the player, i get an error 6 message when i try to eject it or play it

have u tryed holding the eject button for ten seconds my clarion does the same thing but it should eject the cd

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My clarion dc 628 cd 6 disc changer will not switch on

Well, I have just had the same problem with the same model.
I had a look inside and it turned out in my case that the din socket that connects the multichanger to the head unit had one pin that had failed, (the power 12V). I had to go through every pin, one by one and found that the 12V was present on the lead coming from the head unit, but was not making its way to the board. It had failed within the socket surprisingly.
So I wired in a new, fused 12V feed to the circuit board, and hey presto, everything came back to life!
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When i install cd it says error 6 on my clarion dxz465mp

Clarion Audio error codes:

Error Codes:

Error 1 Battery inside CD Changer needs to be replaced.

Error 2 CD error message. Mechanism has as eject problem or takes a long time to select CD.

Error 3 CD error message. The pick-up is out of focus during play mode due to scratches on the disc or contamination.

Error 4 Connection problem. Reconnect the data cable.

Error 5 CD error message. Could not read correct data due to CD ROM.

Error 6 CD error message. Could not read data from disc because it is upside-down.

Error 8 Tape Drive system defective. Eating tape or something wrong with the drive system.

Error 9 Weak RF. Try alternate frequency

Even though it says error 6 is an upside down cd, it just means the disc cant be read. usualy means the laser is dirty, out of adjustment, or not working.

Aug 19, 2009 | Clarion DXZ465MP CD Player

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well over time the cd reader in side the unit goes and that what is happen to your unit best solution replace the init

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It is not compatible. I had the same receiver and mp3 player. according to the Clarion website, an "ERROR 5" is the message for a compatibility problem. You probably got an "ERROR 2"(format problem) when you had the player plugged in and then cycled through the sources(that's how I received the error).

I have since bought an Ipod and the USB input works just fine. Clarion says the deck is MTP compatible, but it will not run a lot of MTP devices. Only Ipods and certain memory sticks. The Creative Zen Vision M is read as an MTP device when it it plugged into anything like a computer, Xbox 360, and the Clarion USB receivers. The Clarion units even attempt to read it as an MPT device, but will not play. It is not an issue with the receiver or the MP3 files. The Creative Vision M is not a compatible device, sorry.

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I had the same problem, same unit. I was using a keychain drive that I had formatted with NTFS file system. I tried reformatting the drive with FAT32 file system, and it worked, no more error.

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The Clarion manual lists 3 error messages.
Error 2-A disk is caught inside the CD deck and is not ejected.
Error 3-A disk cannot be played due to scratches, etc.
Error 6-A disc is loaded upside-down and cannot be played.

Good Luck.

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It only plays factory burned CD's. No Cdr's or any home made cd's. Did you try that.

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Error code 6 & error code 4

Error 6 & 4 it means laser is not reading the disc and unforutunally you need to replace the pick up laser assy.
You can get it from,but I reccomend you to take to a proffessional tech because this is a "static sensitive" item.

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