Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune shuts off during syncronization

During syncronization my zune shuts off and it freezes shortly after..

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  • Anonymous Dec 26, 2008

    Yeah I have the same problem. I plugged it in and it was charging, and i started syncing it and it was working all fine and dandy and then all of a sudden it just shut off. Now it wont turn back on whether i plug it to another computer, have it plugged in to mine, or dont have it plugged in at all. I tried all the reset suggestions in forums and whatnot and none of them worked... UGGHHHHH ***** @*%^$&@~!!

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  • 2 Answers

Stop wasting your time with your Zune. Just break down and buy an Ipod.

Posted on Dec 26, 2008

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Charging my zune


In regards to your Zune being on while charging this this fine. Also while you have it plugged in you will not be able to turn it off. Mine does it too.

If you have any more questions or problems let me know.

Issken

Sep 04, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Keeps freezing and gets hot


The freezing itself is most likely due to friction and heat created in the hard drive inside the Zune. The excessive heat you feel is probably due to the same problem.

I would suggest (if you are tech savy) opening the Zune (you can look up instructions easily) and cleaning out any dust you see inside the case. There COULD be a battery issue, so making sure the insides are clean and dust free is the first step!

You can use a small can of compressed air (available at any best buy, office max, office depot, etc.) to gently clean out any particles or dust. Best of luck!

Jun 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Totally dead Zune!


It sounds like you guys might be suffering from the Infamous zune new year bug. Let your Zune completely die (leave it for a few days if you have to). After doing this plug it into a computer or wall out let to charge. Leave it to charge for at least an hour. Come back and unpluge the zune and reconnect it to a different usb port if possible. Let it continue to charge.

Letting it die should fix the freeze and swapping ports during the charge will help the computer detect the zune as when their batteries are 100% dead they do not have enough power to say that they are there.

Hopefully this will help out one or two of you.

Jan 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Freezing


See teh Zun.net site The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune 80 gig will not start


My 80 Zune has a frozen screen as well... This is ludicrous! Well this is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance... Well I guess we are all human lol... Can't wait to begin listening to my music again!

Have a Happy New Year!

Dec 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune


If it freezes up hold the pause button and turn it off, then hold down the back button and up on the keypad and it will restart. If for some reason it keeps freezing constantly I suggest you contact zune.

Oct 26, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Dropped zune freezng up


Press the back button and control panel up at the same time, or send it to get it fixed.

Mar 04, 2008 | Microsoft Zune JS8-00001 Digital Media...

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Music stops and zune freezes up


uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters

Feb 10, 2008 | Microsoft Zune JS8-00001 Digital Media...

4 Answers

After charging it froze up!


I have the same problem, it is completely frozen and will not turn on or off even after I charge it. It appears to be completley frozem, help!

Aug 29, 2007 | Microsoft Zune JS8-00001 Digital Media...

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