Question about Voyetra Turtle Beach ANR-10 Headphones with Active Noise Reduction Headset

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New Turtlebeach X1 headphones

Just connected these headphones and getting a loud buzzing noise in the background. What can I do to get rid of it ? Thanks Quinn

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My turtle beach x41s are making a loud buzzing noise. i tried raplacing batteries and taking the fibre optic cables out at both ends, however nothing seems to work. any ideas? also this is not the noise...

Did you remove the chat cable to make sure it's not the controller? In fact, did you try a completely different controller? (Only use a wireless controller btw).
You might want to just contact TurtleBeach directly since they'd be able to help you better than anyone on some random website.

Nov 16, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Were can i get a talk back cable from?

Why don't you check on Turtlebeach's website?
I'd recommend the new white one since that looks real durable.

Mar 24, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle Beach x1 headset talkback cable broke

You can get a new talkback cable here:
I'd recommend the new one that's white in color since it looks like it's more durable.

Mar 23, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle Beach x1's make an annoying beeping noise

If you're using the Play n Charge kit, then you might be hearing some buzz/whine through the USB power. Use the X1 without the Play n Charge. Does that help?
If you unplug the chat-controller cable from the X1 volume control box, can you now hear shots and explosions without the annoying beeping/buzzing noise? If so, then you may have a bad chat-controller cable, and you should have it replaced.

Mar 05, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

My turtle beach problem is that i hear no sound at all i cant hear chatting or the game audio

With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed.

Jan 11, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I cant hear anyone whilst ive got turtle beach x1

You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95

Jan 06, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle beach x1 mic

I found this on the Turtle Beach website:
This test is to find out if your "Talkback Cable" has failed or the "X1 Mic". It is for the PC only not for the Mac. If it works with the PC but not with the Xbox, then your Mic is good but you need to replace the Talkback Cable.

First, make sure the X1 mic mute switch on the amplifier is turned on. Switch it back
and forth to clear out anything that might have built up on the contacts. If that's
not the problem, then try the X1 mic with your PC to see if the level is OK.
If the X1 does not work on your PC then replacing the 'Puck' will not fix the problem.

Make sure that you do not leave the 'Puck' connected while connecting to PC.

1) Take the pink plug from the X1 and plug it into the pink jack (Microphone input)
on your PC's soundcard.

2) Take the green plug from the X1 and plug it into the green jack (Front L/R Out or
Line Out) on your PC's soundcard.

3) Take the USB plug from the X1 and insert it into a USB port on the PC (not a USB hub)

4) In the soundcard's control software, enable the Microphone for playback.
In the Microphone > Advanced settings, enable the Microphone Boost.

5) Adjust the volume for the Microphone to about half-way up.

6) Adjust the overall playback volume to about half-way up.

7) Put on the headset. Make sure the Mute switch on the X1 amp box is not set to Mute
(the LED should be green).

Now speak into the microphone. Do you hear your voice in the headphones? If so, the
mic works and your X1 headphones should be OK. If you still cannot get the X1 mic to
work over Xbox Live, then you need to take a closer look at Dashboard settings and
other connections, or check the integrity of your X1-Xbox Controller Cable.


In order to enable the chat make sure that the Mute button in the Off position.
If it is on the ON position the Mic will not work.

Red = Muted
Green = UN-Muted


To find out if the Xbox Controller Cable 'Puck' has failed, you may also try the 'stock'
cable that came with the Xbox. If the original Xbox cable is working, you know you have
a cable that has failed.

Since these cables have to be lightweight so that they do not "weigh you down" while
playing, caution should be exercised not to pull them or get them caught under furniture

Here is a video showing how to test the mic with your PC in Windows XP:

Jul 07, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle beach x1

i had this problem also. Its the wire that connects from your headset to the controller. To replace this, go to and look under accessories and go to replacement parts for the x3. If thats not the problem, idk what else it could be

Jul 02, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

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