Question about SanDisk Sansa e260 MP3 Player

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White screen only

My mp3 was working fine, but yesterday I went to turn it on and it was a white screen. The battery was fully charged (and no I did not remove it from the computer with disconnecting it from rhapsody first.) I first tried to remove the battery, but the screen remained white. Then, I tried hooking it up to the computer and the screen was white yet it still loaded on rhapsody and I was able to see my music files. I'm not sure what could be wrong...please help!!!

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  • April Sarnick Apr 15, 2007

    cables fine.

  • Anonymous Mar 13, 2008

    i have just about the same problem. i put my e260 sandisk into my pocket and then after awhile tryed to listen to some music on it but every time i tryed to turn it on it would just come up with a white screen and then after awhile turn off by its self. i have tryed everything that i can find to help me such as, holding the rec butten and then pressing the power and all that stuff, i've tryed to reformat it but that wont work either. i hope that someone can help me with this MAJOR problem???????

  • Anonymous Mar 14, 2008

    same

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  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 24, 2008

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