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Which model ipod ??
In keeping with Apple's goal to make user-friendly,
streamlined products, the designers of the iPod built in easy-to-use reset
functions into each iPod model.
Resetting the iPod is similar to rebooting a computer as all
songs and data stored on the device stay there, and only temporary information
(such as which song is playing) gets reset.
Follow these steps to reset an iPod.
Toggle the "Hold" switch to the "On" position, then
The "Hold" switch is the small sliding switch on
the top of the iPod.
Move it to the "On" position to show an orange
rectangle. Move it back to the "Off" position to show a white
Hold the "Menu" and "Center" buttons.
Press the 2 buttons at the same time for between 8 and 10
Your screen will go blank and then boot up with a dark Apple
The icon eventually turns bright and brings you back to your
main menu once the reset is complete.
Check your iPod to make sure it plays properly. If the iPod
still does not work repeat the reset process.
Scroll Wheel and Touch Wheel iPods
Move the "Hold" switch from "On" to
Press the "Play/Pause" button and the
"Menu" button at the same time.
Press both buttons together for approximately 6 to 8
This initiates the self-running reset process.
Make sure the reset was successful.
If problems persist you may need to perform the reset
process once again. iPod Nano
Move the on-off switch to the "Off" position that
shows the green strip.
Leave the iPod Nano in this position for 5 seconds.
Move the switch back to the "On" position.
Use your iPod Nano to
make sure the reset worked properly and all your music is intact.
Had the same problem. I resolved it by removing my iPod from the dock and unplugging the SoundDock. I waited a few seconds and plugged the SoundDock back in. I then placed my iPod back into the dock.
I played a song and tried to use the right/skip button to skip to the next song. At first it didn't work. Then, I held the right button down for a few seconds. After that, all buttons worked just fine.
I hope this works for you. In case it doesn't, here is what the user manual says:
• Remove your iPod from the dock, wait five seconds, then firmly reseat the iPod in the dock. • Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth.
• Make sure there is a clear pathway between the remote lens and your SoundDock system.
• Remove and reinsert the battery as shown on page 6.
• Replace the remote control battery as shown on page 6.
Easy, I had this problem too. The reason it isn't playing is because its not in all the way. I was getting very frustrated with this, so I kept trying to push it onto the dock to get it all the way down.
1. Play a song on your ipod/iphone so you can hear it through the device.
2. Connect your ipod/iphone to the docking station(Bose) so that you hear the chime(This lets you know its charging).
3. Pick up the docking station and firmly press the ipod/iphone down on the connector.
4. Keep pressing it and wiggling around until you hear the music begin to play through the docking station.
It may take a few tries, but you will get it.
Hope this helped!
I had this problem for the pat two days. Believe it or not I took my Ipod touch of the dock. Shut the power off to the Ipod to reset it. Also the power to the docking station. turned everything back on. Put the Ipod back into the docking station and heard the beep.. and hit play and it was working again. Not sure but shutting Ipod off does act like a reset.
I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!